Alarm.com Incorporated

Capital One Services, LLC

Kyle Rankin Johnson

David James Hutz

William Wireko Mensah

Joshua S Edwards

Eric Loucks

Caspar John Anderegg

Gustaf Nicolaus Maxwell Lonaeus

Kevin Grant Osborn

George Bergeron

Leeyat Bracha Tessler

Brian Lee

Robert T Perry

Latika Gulati

Michael Bakr Mossoba

Salik Shah

Lin Ni Lisa Cheng

Robert Nathan Picardi

Michael Saia

Craig Carl Heffernan

Daniel Marc Goodman

Max Miracolo

Rocky Guo

Austen Novis

Harrison Wayne Donahue

Angelina Wu

Jasper Bingham

Peter Richard Williams

Elisa-Michelle Rodriguez

John Murdock

Natasha Mitchko

Zachary William Seid

Jed Menard

Alexander Kappler

Abdelkader M'Hamed Benkreira

Abdelkader Benkreira

Gaurang J Bhatt

Adam Feinstein

Austin Lucas

Methods, systems, and apparatus, including computer programs encoded on computer storage media, for using temperature data collected by wearable remote temperature sensor to augment temperature monitoring and adjustment by a temperature regulating device within a property and thereby improving user comfort. In some implementations, a determination that a user is located within a property is made. A current body temperature of the user measured by a temperature sensor worn by the user is obtained. A reference body temperature of the user indicated by historical temperature data collected for the user is obtained. As determination to adjust to a set point temperature of a temperature regulating device located within the property is made. An instruction is then provided for out to the temperature regulating device that, when received, causes the temperature regulating device to adjust the set point temperature of the temperature regulating device in accordance with the determined adjustment.

Dynamic set point temperature adjustment techniques

Systems and methods disclosed herein securely provide confidential information associated with a user during an active voice call conducted using the user's mobile device. The confidential information may be provided by generating the information in spoken form and inserting the spoken information into an audio stream of the voice call. For example, a customer may be on a phone call with a customer agent. The customer agent may ask the customer for a credit card number in order to process a financial transaction. The customer may select the credit card number via an application executing on the customer's mobile phone. The application may cause the credit card number to be spoken out loud during the voice call. A voice sample of the spoken credit card number in inserted into the audio stream of the voice call and is therefore, audible to the customer and the customer agent without being overheard by a third party.

Securing confidential information during a telecommunication session

Systems and methods of the present disclosure enable virtual tokens for dynamically mapping virtual account numbers to actual accounts. The systems and methods include receiving an electronic data modification instruction of a virtual record modification to cause at least one data modification to at least one attribute of a virtual record data structure associated with the actual account. A user record associated with the virtual record is determined, and a record modification preference associated with the user record is determined based on the modification condition. An authorization instruction is generated to authorize the electronic data modification instruction to cause the modification by instructing at least one database management system to modify the user record according to the record-specific modification.

Computer-based systems configured for authenticating based on generated virtual tokens and methods of use thereof

Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for temperature control. In some implementations, a method includes obtaining first temperature data associated with a first climate control component of a first dwelling of a property; obtaining second temperature data associated with a second climate control component of a second dwelling of the property; determining a leak effect between the first dwelling and the second dwelling using the first temperature data and the second temperature data; determining an instruction to adjust operation of the first climate control component using the leak effect; and providing the instruction to the first climate control component.

Multi-dwelling temperature monitoring techniques

A computer-implemented method for anonymizing online transaction details may include performing a process to generate an identifier (ID) and reference address for a user, and receiving a request for transaction processing from an e-commerce server. The request may include first data including: information associated with a purchase of a product to be delivered to the user; the identifier; and the reference address. The method may further include: in response to the request, determining whether the ID and reference address are included in the request, and if so, obtaining the accurate address and shipping rate rules; applying, based on the first data and the accurate address, the shipping rate rules to determine accurate shipping rate cost information associated with delivering the product to the accurate address; performing an anonymizing process on the accurate information to obtain anonymous shipping rate information, and transmitting the anonymous shipping rate information to the e-commerce server.

System and method for obfuscating transaction information

Disclosed herein are system, method, and computer program product embodiments for providing an untrained machine learning model with a combined message and an appropriate emoji reaction icon. An embodiment operates by receiving a first and second user message. The first and second user comprises a first and second user text or a first and second user-inserted emoji reaction icon, respectively. The first or second user text is associated with a first or second system-specified emoji reaction icon, respectively. Thereafter, the first user message is determined to be associated with the second user message, the combined message is created based on the first and second messages, and the appropriate emoji reaction is identified as associated with the combined message. The combined message and associated appropriate emoji reaction icon are then sent to an untrained machine learning model configured to for training.

Combining multiple messages from a message queue in order to process for emoji responses

Methods and systems including computer programs encoded on a computer storage medium, for receiving, for a multi-tenant dwelling unit (MDU), a map of the MDU, where the map includes locations corresponding to multiple sensors at the MDU and defines multiple sub-areas of the MDU, receiving sensor data from one or more sensors of the plurality of sensors, where the sensor data is indicative of a fire event at the MDU, determining, from the sensor data, one or more sub-areas of the multiple sub-areas included in the fire event, generating, based on the sensor data, a targeted fire event response for the one or more sub-areas of the multiple sub-areas of the MDU, and providing, to the one or more sub-areas of the multiple sub-areas, the targeted fire event response.

Intelligent emergency response for multi-tenant dwelling units

Methods, systems, and apparatus, including computer programs encoded on computer-storage media, for mesh network connection quality testing. In some implementations, a method for mesh network connection quality testing includes transmitting, by a control unit of a monitoring system that is configured to monitor a property, test data to a first connected component of the monitoring system; in response to transmitting the test data, receiving, by the control unit, response data from the first connected component of the monitoring system; based on the response data, determining, by the control unit, a link quality indicator that reflects a strength of a connection between the control unit and the first connected component; and based on the link quality indicator, adjusting, by the control unit, one or more settings of the connection between the control unit and the first connected component.

Mesh network connection quality

A method of processing a virtual money order transaction includes establishing an account for a first user having a first user device and receiving from a second user device, a virtual money order purchase request identifying the first user as a payee, an amount, and payment information. A transfer of a payment amount from a second user account to a transaction processor account is processed and a virtual money order is generated with associated information accessible at a network address. A notification including the network address is transmitted to the first user device and a request to receive the money order information is received via the network address. Responsive to verification that the requester is authorized, the information is transmitted to the first user device. A redemption request is received and a transfer of the money order amount from the transaction data account to the redemption requester is processed.

System and method for processing a virtual money order

Systems, methods, and apparatuses are described herein for performing sentiment analysis on electronic communications relating to one or more image-based communications methods, such as emoji. Message data may be received. The message data may correspond to a message that is intended to be sent but has not yet been sent to an application. Using a first machine learning model, one or more subsets of the plurality of emoji may be determined. The one or more subsets of the plurality of emoji may comprise one or more different types and quantities of emoji, and may each correspond to the same or a different sentiment. Using a second machine learning model, one or more emojis may be selected from the one or more subsets. The one or more emojis selected may correspond to responses to the message.

Response prediction for electronic communications

Disclosed herein are system, method, and computer program product embodiments for recommending a service provider. An embodiment operates by receiving a search request specifying a service request by a user and location for the requested service, retrieving prior financial transactions of the user to purchase the service from a database, and determining a preference of the user based on the retrieved prior financial transactions. The embodiment further operates by applying the preference to a model trained to output a recommended service provider and selecting the recommended service provider for display on a user's device. The model more likely recommends service providers in the location having a higher ratio of tip-to-price relative to other providers for the service in the location based on a history of prior financial transactions of a plurality of users.

System and method to recommend a service provider

A method includes obtaining historical event data for events detected over a past period of time by sensors within a property, receiving a set of current event data for one or more events detected by one or more of the sensors within the property, determining that the set of current event data matches a pattern of events indicated by the historical event data, generating, based on the pattern of events, a confidence score for the set of current event data, wherein the confidence scores reflects a confidence that a person is not within the property, determining that the confidence score satisfies a confidence threshold associated with an action to be performed when a person is not within the property, and triggering execution of the action.

Interpreting presence signals using historical data

Systems and techniques are described for alerting individuals of HVAC system issues in their home. In some implementations, a monitoring system monitors a property that includes sensors located throughout the property and generates sensor data. A monitor control unit receives thermostat data from a thermostat that indicates activity of the HVAC system and temperature history of the property. The monitor control unit applies the thermostat and the sensor data to an HVAC model that is trained using past sensor data, past thermostat data, past errors of the HVAC system. The monitor control unit determines an error of the HVAC system from the HVAC model output. The monitor control unit determines an action for likely correcting the error of the HVAC system. The monitor control unit provides, for output, data identifying the error of the HVAC system and the action for likely correcting the error of the HVAC system.

HVAC analytics

In some implementations, a system can trigger an action to be performed at a property based on satisfaction of criteria related to location information and a connection status of a mobile computing device. Location information of the mobile computing device relative of a pre-defined geographic region including at least a portion of the property is initially obtained. A connection status of the mobile computing device for a short range wireless connection with a communication-enabled device within the property is then obtained. Criteria for an action at the property is then determined to be satisfied by the location information and the connection status of the mobile computing device. The action is finally triggered to be performed at the property in response to determining that criteria for the action is satisfied.

Growing community of inventors

Falls Church, VA, United States of America

Kyle Rankin Johnson