Amazon Technologies, Inc.

Kyle A Freeman

Ankit Patel

Alan Conrad Rawcliffe

Jason W Murray

Mark Griffith

Thomas W Plaster

Joanne J M Polsky

Nancy L Walsh

Adam J Kramer

Mark B Griffith

Alan C Rawcliffe

In certain embodiments, a system includes a processing system and tangible computer-readable media accessible by the processing system. The tangible computer-readable media may store software and purchase order identifications. Each purchase order identification indicates a respective one of a plurality of purchase orders, and each purchase order identification is globally unique with respect to each other. The software when executed by the processing system is configured to access a request comprising a first purchase order identification. The request had been generated at a client device that had decoded the one of the plurality of purchase order identifications from an optical scan of a code provided with packaging of one or more products of the respective purchase order indicated by the first purchase order identification. The software further generates data comprising information that facilitates returning at least one of the one or more products for receipt by the client device.

Computer-implemented method and a non-transitory computer-readable medium for facilitating initiation of customer returns

In certain embodiments, a system includes a processing system and tangible computer-readable media accessible by the processing system. The media may store software and purchase order identifications. Each purchase order identification indicates a respective one of the purchase orders and is globally unique with respect to each other purchase order identification. The software when executed by the processing system is configured to perform operations, including accessing a request comprising a particular one of the purchase order identifications. The request had been generated at a client device that had decoded the particular purchase order identification from an optical scan of a code provided with packaging of one or more products of the respective purchase order indicated by the particular purchase order identification. The operations further include generating data for receipt by the client device. The data comprises information that facilitates returning at least one of the products.

Medium for facilitating initiation of customer returns

Method and apparatus for providing inventory fulfillment services to customers who have small quantities of heterogeneous items to sell. A self-service registration interface for generating lists of items to sell via the inventory fulfillment service is provided. The inventory fulfillment service may provide pricing suggestions to the customer. The inventory fulfillment service may determine whether a listed item satisfies one or more listing rules. Shipping information for a list of items may be automatically generated and provided to the customer. The customer may ship the items in one shipment to a specified facility. The customer is the seller of record for all items listed. The customer may not be charged for services until an item is sold. A listing period may be specified for which listed items will be carried. If an item does not sell within the period, option(s) for disposal of the item may be provided.

Method and apparatus for providing fulfillment services

Various embodiments of the system and method for managing sales and fulfillment services described herein may include a fulfillment coordination service. The fulfillment coordination service may be configured to receive a selection of one or more items of a merchant. The one or more items may be registered for fulfillment service with a fulfillment service provider. The fulfillment coordination service may also be configured to generate a sales listing for each selected item for listing with a sales listing provider. The fulfillment coordination service may in various embodiments receive an order indication for one or more of the selected items listed on the sales listing. The fulfillment coordination service may be configured to send a fulfillment request to the fulfillment service provider for the one or more items indicated by the order indication.

System and method for fulfillment services coordination

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Seattle, WA, United States of America

Kyle A Freeman