Hewlett-Packard Development Company, L.p.

Kristen L Bhatti

Shahzad Bhatti

A method for providing technical support documents on a peripheral device connected to a web server storing the requested technical support documents via the Internet, which includes the steps of selecting an event on the device, requesting a default uniform resource locator with the selected event, and returning the technical support document relating to the selected event of the requested uniform resource locator to the device.

Method and system for providing technical support documents via the internet

Methods for print scheduling are provided. A representative method for print scheduling includes receiving user input identifying a time for printing a print job, and transmitting the print job to a printer at the time identified by the user input. Systems, computer-readable media, and other methods for print scheduling are also provided.

Systems and methods for scheduling print jobs

An apparatus and method for controlling stored jobs, in a system of networked MFPs, includes an MFP with a printer for printing stored jobs. A storage device is connected to the printer for storing jobs. A user interface device is connected to the MFP with a printer for selecting job storage options wherein one of the options includes a job retention expiration date. Job retention expiration dates are individualized or selected from a default expiration selection group including 30, 60, 90, 180 days and never. Additionally, the user interface device further includes a date tracker connected to the network for keeping track of the current date. In a further aspect of the invention, the user interface device includes notices to the user of job retention expiration dates as occurring and automatic deletion of retained jobs on the selected expiration date.

Apparatus and method for controlling stored jobs

Print systems are provided. A representative print system includes a job retention system. The job retention system is configured to receive an input corresponding to a selected portion of a print task and retrieve information corresponding to the selected portion of the print task. Preferably, the information is in a print-ready format that is configured for use by a printing device. So configured, the information can be retrieved from memory and printed by the printing device without being processed by a driver of the printing device. Additionally, the job retention system is configured to enable the selected portion of the print task to be printed without printing a non-selected portion of the print task. Methods and other systems also are provided.

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Boise, ID, United States of America

Kristen L Bhatti