International Business Machines Corporation

Covad Communications Group, Inc.

Covad Communications Company

Krishna Sastry Garimella

Umesh Bellur

Vinu Sundaresan

Yan Or

Shashank Joshi

Johan Casier

John Koper

Larisa Shwartz

Naga A Ayachitula

Girard Chandler

Christopher Ward

Maheswaran Surendra

Melissa J Buco

David Matthew Loewenstern

Yang Zhong

Madhu Gopinathan

Lalitha P Kamesam

Michael Jean Walsh

Vinu Sunderasan

Joel Yang

Benjamin C Cohen

Ralph Gordon Saavedra

Arun Candadai

Maheswaran Surenda

Methods and apparatus of automatically creating composite configuration items in a configuration management database are provided. A plurality of configuration items and a corresponding plurality of configuration item relationships are provided to the configuration management database. One or more composite configuration items are created from one or more of the plurality of configuration items in accordance with one or more types of the plurality of configuration items.

Methods and apparatus for automatically creating composite configuration items in configuration management database

A system, method and apparatus for performing information transformations on an information stream composed of configuration items (CIs) for improving data quality and extending the capabilities of a configuration management database (CMDB). In one embodiment the data transformations ensure that a CMDB can be used to manage environments that use Network Address Translation by the modification of the signatures of analyzed CIs so that the resulting set of CIs is unique. The modification is applied to augment the signature with a domain specific prefix so that, when loaded into the enterprise wide CMDB, a CI is uniquely identified.

System and method for transforming configuration data items in a configuration management database

Method and system for detection and notification of performance changes in program code. In one aspect, stored previous routine test results and current routine test results are accessed, indicating a previous and current time of execution of the program code, the current routine test performed later than the previous routine test. The previous and current times of execution are automatically compared and a change in performance of the program code is determined. Users are notified of the change in performance, where each user is notified after the change in performance is determined to be significant enough to the particular user according to associated predetermined criteria.

Method and system for monitoring code change impact on software performance

A topology of a multitier compute infrastructure is automatically discovered. Discovery can be roughly divided into two phases. In one phase, components and physical relationships are discovered. In the other phase, non-physical relationships between the components are deduced. The second phase typically is based in part on information obtained in the first phase. In one application, the components and relationships that are discovered/deduced are used to build a map of the multitier compute infrastructure.

Automated discovery of a multitier compute infrastructure

A multitier topology map describes a multitier compute infrastructure. The multitier topology map identifies components from at least two different tiers of the multitier compute infrastructure and indicates relationships between components including at least one cross-tier relationship between components. An interface module accesses the multitier topology map.

Topology mapping of a mulitier compute infrastructure

Methods and apparatus of managing a CMDB are provided. At least one composite CI is utilized in the CMDB. The at least one composite CI is represented as a graph of navigable relationships between one or more supporting elements in accordance with a template. The one or more supporting elements comprise at least a root element of the composite CI.

Methods and apparatus for composite configuration item management in configuration management database

Topology mapping of a multitier compute infrastructure

An application program interface system and method for automating high speed network access ordering and provisioning processes, particularly involving business to business interactions, such as automating interactions between ISPs and ILEC/CLECs for xDSL service ordering and provisioning processes, are disclosed. The method for automating communications between service providers in connection with providing a high speed network access service generally comprises electronically receiving a request message relating to the high speed network access service from a service provider via a network, processing the request message from the service provider using a computer system to automatically generate a response message to the request message, and electronically transmitting the response message to the service provider via the network. The processing of the request message utilizes a predefined request document tag definition and the generating of the response message utilizes a predefined response document tag definition.

Application program interface for automating high speed network access ordering and provisioning processes

A descriptor for a multitier compute infrastructure is provided. A multitier topology map contains an inventory of network tier, application tier, and compute tier components and the relationships among the components. A business service can be defined as a logical grouping of components that transactionally implement a business process. A service descriptor includes the component dependencies that define the business service. The business service leverages the component dependencies to provide cross-tier visibility of the business process and performance analysis features.

Service descriptor for a multitier compute infrastructure

An application model automates deployment of an application. In one embodiment, the application model includes a static description of the application and a run-time description of the application. Deployment phases, such as installation, configuration and activation of the application are executed according to the application model.

Deployment of applications in a multitier compute infrastructure

A computer assisted rollout of digital subscriber loop (DSL) technology based services in new geographical areas covering several central offices. The tasks required for rolling out service in each central office are indicated in a computer system. As each task is complete, the task is indicated to be complete. Dependancies (required or desired sequence) in execution of tasks also may be indicated to assist in both scheduling of the tasks and in verifying that the tasks are performed in a desired sequence.

Rolling out high bandwidth connection services in geographical areas covering several central offices

An operational support system (OSS) processing orders for high bandwidth connections on based on digital subscriber loop (DSL) technology. The OSS pre-qualifies the services based on data identifying a user location and on the availability of any resources which may be needed exclusively for the user location to provide the service. A port on a DSL access multiplexor (DSLAM) is an example of such a resource. By reserving such resources around (before or after) the pre-qualification stage, the OSS may ensure that the service order can be fulfilled with an enhanced probability.

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San Jose, CA, United States of America

Krishna Sastry Garimella