Amazon Technologies, Inc.

Kripa Shankar Karukurichi Subramanian

Jesper Mikael Johansson

Max Harwell Funderburk

Mian Zainulabadin Khurrum

Methods and systems are provided for restoring access for user accounts when suspicious activity is detected. The methods and systems identify any potential suspicious activity or potential misuse associated with a user account. The user account has account privileges associated with a network service. The methods and systems sends a notification to a network application to indicate that account privileges associated with the user account are limited. In response to the notification, a series of tasks to restore access to the user account may be performed.

Verification of credential reset

Methods and systems are provided for verifying reset of credentials for user accounts. The methods and systems receive a request to change a credential associated with a user account. The user account has account privileges associated with a network service. The methods and systems send a reset notification to a network application maintaining separate credentials associated with the user account to inform a valid owner or user of the account that a credential has been reset. The methods and systems manage availability of at least a restricted subset of the account privileges until a reset verification is received from a valid owner or user.

Methods and systems are provided for verifying reset of credentials for user accounts. The methods and systems receive a request to change a credential associated with a user account. The user account has account privileges associated with a network service. The methods and systems set the user account to a cool-down status and send a reset notification to one or more trusted access points associated with the user account to inform a valid owner or user of the account that a credential has been reset. The methods and systems manage availability of at least a restricted subset of the account privileges for a cool-down time period or until a reset verification is received from a valid owner or user.

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Issaquah, WA, United States of America

Kripa Shankar Karukurichi Subramanian