Xerox Corporation

Conduent Business Services, LLC

Conduent Busness System, LLC

Koustuv Dasgupta

Tridib Mukherjee

Nischal Murthy Piratla

Deepthi Chander

Atul Singh

Kovendhan Ponnavaikko

Sharanya Eswaran

Avantika Gupta

Laura E Celis

Rahul Ghosh

Gueyoung Jung

Partha Dutta

Sakyajit Bhattacharya

Abhishek Tripathi

Vaibhav Rajan

Shruti Kunde

Chithralekha Balamurugan

Ajith Ramanath

Anirban Mondal

Kuldeep Yadav

Gurulingesh Raravi

Jagadeesh Chandra Bose Rantham Prabhakara

Ashish Garg

Karanam Saraschandra

Shourya Roy

Manoj Gupta

Avinash Sharma

Sujit Gujar

Archan Misra

Archana Ramakrishnan

Ansuman Banerjee

Shisagnee Banerjee

Varun Sharma

Todd Redmond

Joydeep Banerjee

Sindhu Kiranmai Ernala

Meeralakshmi Radhakrishnan

Mahima Suresh

Ameer Mulla

Raghav Goyal

Mark Johnston

Karnam Saraschandra

Soumi Chattopadhyay

Mridula Singh

Embodiments of the present disclosure disclose methods and systems for generating operational alarms for a plurality of clients, the operational alarms being generated by a business performance system, each client being associated with a plurality of Key Performance Indicators (KPIs). An aggregate rank for each client based on ranks of each KPI is generated. For each client: the aggregate rank of the client over one or more time periods is monitored. If the aggregate rank deteriorates over the one or more time periods, a severity indicator is determined based on change of value of each KPI and change of rank of each KPI for the client over the one or more time periods. An operational alarm based on value of the severity indicator is determined. The operational alarm is displayed on a user interface, wherein the operational alarm displays one or more KPIs with highest severity values.

Methods and systems for analyzing aggregate operational efficiency of business services

The disclosed embodiments illustrate a method and a system for managing crowd-sensed data, associated with events occurring in a geographical area. The method includes receiving crowd-sensed data from one or more data sources, wherein the crowd-sensed data comprises one or more event reports associated with at least a type of each of one or more events reported by the one or more data sources. The method further includes generating a data structure based on an aggregation of the received crowd-sensed data. Further, the method includes determining first information and second information based on at least the generated data structure, a reputation score of each of the one or more data sources and metadata associated with each of the one or more event reports. The method further includes displaying at least the determined first information and second information based on at least a prioritization of the one or more events.

Method and system for managing crowd-sensed data

A crime analysis system, method, and apparatus comprising at least one processor and a storage device communicatively coupled to the at least one processor, the storage device storing instructions which, when executed by the at least one processor, cause the processor to perform operations comprising receiving information provided by one or more data collection source, storing the information, wherein the stored information is formatted, processing the information to generate crime clustering data associated with at least one region and at least one crime, processing the crime clustering data associated with at least one region and at least one crime to generate benchmarking of the at least one region with at least one other region, and providing crime clustering data associated with at least one region and at least one crime, and benchmarking of the at least one region with at least one other region for presentation through a user interface.

Mixture model based time-series clustering of crime data across spatial entities

A method and a system are provided for auto-allocation of one or more tasks to one or more resources of an organization. The method includes receiving one or more requests from a requestor computing device associated with the organization over a communication network. The one or more requests may include at least one or more first attributes of the one or more tasks and one or more pre-defined constraints. The method further includes extracting one or more second attributes associated with the one or more resources based on at least the one or more first attributes of the one or more tasks. The method further includes determining an allocation of the one or more tasks to the one or more resources based on at least the one or more first attributes and the one or more second attributes, such that the one or more predefined constraints are satisfied.

Method and system for auto-allocation of tasks to resources of an organization

The disclosed embodiments illustrate method and system for data processing to recommend a list of physical stores in real-time for user-specified products and/or services. The method includes receiving a request, that comprises one or more products and/or services and one or more user-defined parameters, from a user-computing device. The method further includes aggregating information associated with the received request, profile information of a user, real-time traffic information, and geographical locations of a plurality of physical stores. Further, the method includes generating a recommendation list based on the aggregated information and a similarity score of the user for each of the one or more products and/or services. The method further includes transmitting the generated recommendation list to the user-computing device. The user may select a recommendation from the recommendation list for purchasing and/or availing products and/or services based on the selected recommendation.

Method and system for data processing to recommend list of physical stores in real-time

The disclosed embodiments illustrate methods and systems for generating recommendations for client process execution of one or more client processes corresponding to a plurality of clients of an organization. The method comprises retrieving an event log including event data captured during execution of one or more processes in the organization to service a plurality of clients of a predefined type. The event log is analyzed across the plurality of clients to determine cross-clientele information including a process compliance deviation between an observed and an expected client process execution of the one or more processes. Thereafter, a set of root-causes of the process compliance deviation is determined based on process models of the one or more processes and/or decision rules of the organization. Further, one or more recommendations for the client process execution of the one or more processes of the organization are generated, based on the set of root-causes.

Method and system for generating recommendations associated with client process execution in an organization

The disclosed embodiments illustrate methods and systems for processing customer data to predict behavioral characteristics of a customer in a physical store. The method includes receiving customer data, pertaining to a shopping episode, of the customer from one or more sensing devices. The method further includes segmenting the shopping episode into one or more segments of time durations. The method further includes categorizing each of the one or more segments of time durations into one of an in-aisle category and a non-aisle category. The method further includes identifying hand-related actions of the customer based on the received customer data. The method further includes determining a likelihood of occurrence of an action-related category based on at least the identified one or more hand-related actions. The method further includes predicting the behavioral characteristics of the customer based on at least the determined likelihood of occurrence of the action-related category.

Method and system for predicting behavioral characteristics of customers in physical stores

Disclosed embodiments illustrate methods and systems implementable on a computing device for training a crowdworker on one or more skill sets. The crowdworker attempts a first set of tasks. The method includes determining an expertise gap between a current level of expertise possessed by the crowdworker in the one or more skill sets and a required level of expertise in the one or more skill sets. Further, the method includes determining a number of training tasks that the crowdworker has to complete to achieve the required level of expertise in the one or more skill sets. At least one training task pertaining to the one or more skill sets is assigned along with the first set of tasks such that the crowdworker gets trained on the one or more skill sets in a predetermined period without violating a service level agreement associated with the first set of tasks.

Methods and systems for training a crowdworker

A method and a system are provided to manage analytics assets associated with at least one computer accessible to an organization using operating system (OS) containers. The method comprising receiving a request to process of a task on the user computing device. The method further select a set of analytics assets from a first category, based on at least one of a role of the user in the organization and a historical usage of the one or more analytics assets or a second category that corresponds to the user and are included in the container image associated with the user. The method further update the container image of the user, based on at least the selection of the set of analytics assets from the first category. The method further render the selected set of analytics assets through the updated container image on the user computing device of the user.

Method and system for managing delivery of analytics assets to users of organizations using operating system containers

Methods and systems are disclosed for providing cloud services to multiple customers in a cloud. One embodiment includes receiving a number of requests for the cloud services from the multiple customers simultaneously or substantially simultaneously; prioritizing the requests based on a probability distribution of actually deploying a service, a budget of the customers, and an expected demand of the requested service based on the probability distribution; generating a number of cloud configurations along with a number of Service Level Agreements (SLAs) for the customers based on prioritization of the requests, a class & past behavior of the customers, and a current demand of the cloud services, the SLAs of the customers include differentiated price offering; recommending the cloud configurations and the SLAs to the customers; allowing the customers to negotiate terms of the SLAs; and providing the cloud services based on the negotiated SLAs to the customers.

Methods and systems for regulating service layer agreements for multiple cloud service requests

Disclosed are methods and systems for transmitting a first electronic message to an employee. The method further includes generating a first data structure based on one or more first parameters of one or more electronic messages, one or more demographic attributes associated with the employee and one or more second parameters representative of one or more feedbacks provided by the employee on each of the one or more electronic messages other than the first electronic message. The method further includes determining a priority of the first electronic message, wherein the determination of the priority comprises predicting the one or more second parameters associated with the employee for the first electronic message based on the one or more second data structures. The method further includes transmitting the first electronic message to the employee based on the determined priority of the first electronic message.

Methods and systems for transmitting prioritized messages to employees

Embodiments of the present disclosure disclose gateway facilitating document transactions and related methods. Specifically, the disclosure discloses a gateway facilitating document transactions within a third party workflow. The gateway includes a front-end module and a controller. The front-end module is configured for providing one or more interfaces to a user to perform a document transaction, the one or more interfaces being configured for allowing the user to login into a document banking account of the user; displaying one or more documents available in the document banking account of the user; and allowing the user to select one or more documents for the transaction. The controller, interacting with the front-end module, and being configured for authenticating the third party, and the user for the document transaction; and based on the authentication, transferring the one or more documents selected by the user from the document banking account of the user to a document banking account of the third party.

Gateway facilitating document transactions and related methods

A method for facilitating trusted processing of multiple forms for use with a document banking system, comprising: receiving a selection of an Auto-fill option and a form from a computing device, an account holder selects the Auto-fill option, the form including fillable field(s); authenticating the account holder based on login credential(s), the account holder has a document banking account including documents within the banking system; searching a form template for the form in the banking system, the form template including at least one fillable field similar to the fillable fields of the form; extracting a value corresponding to the at least one fillable field, the value being extracted from the document(s) of the account holder; and filling the form by overlaying the extracted value on the fillable field(s) of the form, the filled form being displayed along with a status information for the fillable field(s) at the computing device.

Methods and systems for facilitating trusted form processing

The disclosed embodiments relates to a crowdsourcing directory system. The crowdsourcing directory system is configured for identifying and comparing one or more of a plurality of crowdsourcing platforms based on a plurality of attributes associated with each of the plurality of crowdsourcing platforms. The crowdsourcing directory system then recommends a set of crowdsourcing platforms from the one or more crowdsourcing platforms based on values of the plurality of attributes. The crowdsourcing directory system also maintains a repository of information pertaining to the plurality of crowdsourcing platforms. In an embodiment, the repository may be updated by implementing software adaptors configured to extract various information pertaining to the plurality of crowdsourcing platforms.

Crowdsourcing directory system

A method including authenticating one or more service providers that provide one or more services to users, the one or more service providers being authenticated for sending content to the users via a document banking system. The method further includes receiving one or more templates from the one or more service providers. The method furthermore includes receiving content from a service provider corresponding to a service used by a user, the content is received via secure Application Program Interfaces (APIs). The method includes determining whether the service provider is an authenticated service provider and based on the determination, the method includes identifying a template corresponding to the service for which the content is received. Additionally, the method includes overlaying the received content over the identified template and adding the generated document or the updated document to the document bank account of the user.

Methods and systems for handling trusted content from various service providers

Growing community of inventors

Bengaluru, India

Koustuv Dasgupta