Verizon Business Global LLC

Mci, Inc.

Mci Communications Corporation

Kolin G Hogue

Richard Garrett Moore

Gregory Lee Mumford

Duraisamy Gunasekar

Shawn Edward Wiederin

Lonnie Scott Clabaugh

Jon E Abel

Gregory J Kelsey

Shailesh Patwardhan

Lonnie S Clabaugh

An approach for providing an on-line directory assistance service system for charging for directory assistance services that are provided over a packet switched network is disclosed. The system includes a server that tracks the number of directory listings that are transmitted to and displayed on a client access device (e.g., non-PC devices) and to prepare billing information based upon the number of directory listings. The system also includes a database that is coupled to the server and that stores the directory listings.

Method for charging on-line directory assistance services

An approach for providing an on-line directory assistance services is disclosed. An on-line directory assistance system includes a server that receives a request message for information over a packet switched network from an access device. The server forwards the information to the access device in response to the request message, wherein the information includes basic content data and optional enhanced content data. The system also includes a database that stores the information. Further, the server selectively receives a modification message to modify the enhanced content data associated with the information from the access device. The server then updates the database based upon the modification message.

On-line directory assistance system

An approach for providing retrieval of information over a packet switched network is disclosed. A client is configured to transmit a request message for information over the packet switched network. A stateless-server is configured to communicate with the client and to forward a portion of the information to the client in response to the request message, wherein the client transmits a selection message specifying whether the remaining portion of the information should be retrieved from the server. The server selectively forwards the remaining portion of the information to the client. The above approach has particular applicability to a communication system providing directory assistance services.

Stateless mechanism for data retrieval

The multi-threaded database system manages access to a plurality of databases. A separate thread is assigned to each of the databases so as to encapsulate activities relative to the databases. Threads may be performing separate activities independently of each other. As a result, a first database may be modified, added, or deleted while a second database is being accessed. The database system is especially well-adapted for use with an interactive voice response platform.

Multi-threaded database system for an interactive voice response platform

Growing community of inventors

Kalona, IA, United States of America

Kolin G Hogue