Kyocera Document Solutions Inc.

Kyocera Mita Corporation

Koki Nakajima

Takeshi Nakamura

Satoshi Goshima

Yuichi Obayashi

Yasuo Nakashima

Dukil Park

Kazuki Nishikai

Keisuke Fukushima

Takumi Nakamura

Atsushi Matsumoto

Daisuke Yoshida

Toyoaki Oku

Koji Sasadai

Kensaku Sugimoto

Yoshihiko Arai

Toru Yasui

Takeshi Araya

Hiromasa Akamatsu

A data association system includes a POST connector which collects data maintained in an information system a pipeline which stores the data collected by the POST connector; and a pipeline orchestrator which controls anonymization of the data stored by the pipeline. the data association system is characterized in that the pipeline executes anonymization processing of anonymizing the data, the POST connector and the pipeline store data before being anonymized by the anonymization processing, and the pipeline orchestrator instructs, after execution of the anonymization processing, the POST connector and the pipeline to delete the data before being anonymized.

Data association system and anonymization control system

A tenant management system includes an application management portion and a server resource management portion. The application management portion terminates a request from a user at a tenant specific application that is an application prepared for a tenant in a solution built on a public cloud. The server resource management portion provisions resource of a web server that realizes the tenant specific application. When a value that is obtained by multiplying a number of users who are registered in association with a particular tenant specific application for a particular tenant, by an amount of resource that is assumed to be consumed when one user uses the particular tenant specific application, has exceeded a current amount of resource of the particular tenant specific application for the particular tenant, the server resource management portion additionally provisions a particular amount of resource of the particular tenant specific application for the particular tenant.

Tenant management system capable of operating tenant specific applications appropriately

A data linkage system includes an API platform that provides an API for acquiring data, which is based on data stored in a data storage system for storing data collected by a data collection system and held by an information system, from the data storage system. The API platform includes servers that execute processing to acquire the data from the data storage system in response to a request for use of the API for each classification based on at least one of a predicted processing time level, which indicates duration of a predicted time for the processing to acquire the data in response to the request for the use of the API, and a predicted response data amount level, which indicates a predicted data amount responding to the request.

Data linkage system and API platform

A data linkage system includes a data accumulation system that collects and accumulates data held by an information system; and a control service section that manages access information used by the data accumulation system to connect to the information system. The control service section asks the data accumulation system to test the connection to the information system by using the access information managed by the control service section.

Data linkage system and control system

Provided are a monitoring system, a monitoring method, and a non-transitory computer-readable storage medium storing a monitoring program whereby it is possible to improve the stability of remote management of an image forming device by means of a remote management system. A monitoring system according to one embodiment is characterized by: acquiring information from a remote management system which remotely manages an image forming device; detecting a failure of the remote management system by analyzing the acquired information; and notifying about the failure of the remote management system which has been detected.

Monitoring system, monitoring method, and monitoring program

A remote management system includes a device management service having multiple instances that performs parallel distributed processing through the instances and a worker service having multiple instances that performs parallel distributed processing through the instances. Each instance of the device management service acquires the status of processing related to the recovery of the relevant instance from counter information, and stores the status of the processing related to the recovery of the relevant instance in the counter information when having performed the processing. Each instance of the worker service acquires the status of processing related to the recovery of an instance of the device management service from the counter information, and stores the status of the processing related to the recovery of the instance of the device management service in the counter information when having performed the processing.

Information processing system

A data linkage system and an API platform are capable of behaving according to a load of processing executed in response to a request for provision of an API. The data linkage system includes the API platform that provides the API for acquiring data, which is based on data collected by a data collection system and stored in a data storage system for storing data held by an information system, from the data storage system. The API platform determining whether the number of the data that has not been subjected to processing to acquire the data from the data storage system in response to a request for provision of the API satisfies a specific condition, and changing capacity of the processing according to a result of the determination.

A data linkage system including a data collection system that collects data held by an information system and a data storage system that stores data held by a plurality of the information systems and collected by the data collection system includes a processing monitoring system that monitors processing at each stage on data in the data linkage system, and when processing which failed is detected, the processing monitoring system has this processing re-executed.

Data linkage system and processing monitoring system

A monitoring system detects a deviation in a monitoring metric of a system component of a remote management system that remotely manages image forming apparatuses. When the monitoring system detects a deviation in online device count greater than or equal to a deviation threshold and makes a determination that there is a correlation between the deviations in monitoring metrics of multiple system components as detected, the monitoring system sends a failure report indicating that a failure is in the remote management system.

Monitoring system and non-transitory computer-readable recording medium storing monitoring program

A remote management system includes: a user operation server; a remote maintenance server; and a connection server, the user operation server, the remote maintenance server, and the connection server being connected to each other via a network, the remote maintenance server including a processor that operates as a setting change receiving unit that receives a setting value change instruction for an image forming apparatus from a user via the user operation server, a first setting change detection unit that detects a changed setting value based on the setting value change instruction, a setting change informing unit that informs an administrator and a user-in-charge of the image forming apparatus of the changed setting value, and a setting change command sending unit that sends a command to change setting of the image forming apparatus to the image forming apparatus via the connection server.

Remote management system for remotely managing image forming apparatus

A managing device used in an apparatus managing system including a print relational apparatus, terminals of users and a storing device manages the print relational apparatus and the users. The storing device stores user information of each user. The managing device includes a user authorizing part, a notification transmitting part and an information changing part. The user authorizing part authorizes, based on use history of the apparatus of each user, the user whose a nonuse period of the apparatus exceeds a predetermined period, as a registration erasure candidate user. The notification transmitting part transmits a registration erasure proposal notification having a proposal to erase registration of the candidate user to the terminal of a management user. The information changing part erases registration of the candidate user by erasing or changing the user information of the candidate user, according to indication inputted by the management user.

Managing device, apparatus managing system and computer readable medium storing managing program for print relational apparatus

The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.

Remote management system for distributing accesses from image forming apparatuses, and information processing method for distributing accesses from image forming apparatuses

A remote maintenance server includes a processor that operates as a remote panel function start instruction receiving unit that receives an instruction to start a remote panel function from a user via the user terminal and the user operation server, a relay server determining unit that determines the relay server to be used when executing the remote panel function, a verification information writing unit that writes verification information in the cache server, the verification information being used when the relay server relays connection, and a connection command sending unit that sends a connection command to the image forming apparatus that executes the remote panel function via the connection server, the connection command instructing to connect to the relay server to be used.

Remote management system and information processing method

A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.

Remote communication control system that improves security of remote session between image forming apparatus and connection terminal, remote maintenance system, and recording medium

A remote communication control system includes a session relay system that associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. When an application is unusable via the session, the session relay system does not relay the session based on a control policy and identification information of the application as a target for the session. The control policy indicates whether which application of the image forming apparatus is usable via the session.

Remote communication control system that improves security of remote session between image forming apparatus and connection terminal, session relay system, and recording medium

Growing community of inventors

Osaka, Japan

Koki Nakajima