Ricoh Company, Ltd.

Koji Dan

Masato Takahashi

Yutaka Nakamura

Yuuki Inoue

Fujio Takahashi

Keiji Nagai

Yoshiaki Murata

Shogo Hyakutake

Kenichi Takeda

Takeshi Fujita

Nozomi Sawada

Yasuyuki Igarashi

Mihoko Inamoto

A driver controlling device includes a processor, a supporting function storing unit which stores information of supportable functions of a driver in a function table, and a function obtaining unit which obtains information of functions of a new driver to be used described in model dependent data of the new driver. The driver controlling device also includes a determining unit which determines whether the information of the functions of the new driver has been stored in the function table, an un-supporting function storage unit that stores information of a function determined not to be stored in the support function storing unit, and a display unit that displays functions stored in the un-supporting function storage unit as a list of un-supporting functions.

Driver controlling device, and computer-readable recording medium storing driver controlling program

An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus determining a supply status of devices in the network and sends supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus. In particular, the order supporting apparatus includes a device information storage part that stores device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device, and a determination part that determines, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information. Further, the determination part deselects, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.

Order supporting apparatus, control method for an order supporting apparatus, order supporting system, and computer readable storage medium

A server device, which provides a client device with a driver package including a core module of a driver, includes a storage unit for storing the core module, function modules, and a rule file defining packaging conditions for the function modules; a receiving unit for receiving, from the client device, a request specifying function modules; a determining unit for determining function modules to be included in the driver package from the stored function modules, based on the specified function modules and the rule file; a creating unit for creating an install scenario that specifies a method for installing the function modules when the driver package is installed in the client device, wherein the install scenario is created based on the determined function modules and the rule file; and a package generating unit for generating the driver package including the core module, the determined function modules, and the created install scenario.

Server device and computer-readable recording medium for generating a driver package

An information processing apparatus includes a data requesting unit configured to request the data outputting apparatus to provide output condition setting screen data for displaying an output condition setting screen, a screen display unit configured to receive the output condition setting screen data sent from the data outputting apparatus and to display the output condition setting screen based on the output condition setting screen data, a setting information storing unit configured to store output condition setting information that is set on the output condition setting screen displayed by the screen display unit, and an output data generating unit configured to generate output data processable by the data outputting apparatus in response to the output condition setting information stored in the storage apparatus.

Generation of output data processable by data outputting apparatus without needing apparatus information in advance

A driver controlling device is disclosed. A UI module stores information of supportable functions of drivers in a function table, and obtains information of functions of a model of a new driver to be used described in model dependent data of the new driver. The UI module determines whether the obtained information of the functions of the new driver has been stored in the information of the supportable functions. When the obtained information of the functions of the new driver has not been stored in the information of the supportable functions, the UI module stores the information of the functions of the new driver which has not been stored in the information of the supportable functions in a un-supporting function list and prevents the new driver from using the information of the functions in the un-supporting function list.

A device driver or method that operate a periphery device. A display mode storage unit stores setting items, which are operable by a user using a user interface interfacing the device driver, into functionally mutually-related groups, as plates, the plates indicating display modes of the user interface for each group of the setting items. An alignment sequence setting unit sets an alignment sequence for the plates by allowing the user to set the alignment sequence. An arrangement unit arranges the plates in a plate display area on the user interface depending on the alignment sequence set by the alignment sequence setting. Each of the plates has a width that equals either a whole length or a half length of a width of the plate display area, and the arrangement unit arranges the plates in the plate display area depending on the alignment sequence set by the alignment sequence setting unit.

Device driver and a method of customizing layout of a user interface

In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.

Order support system, device monitoring method, and program product

An order supporting system includes a machine monitoring apparatus including an obtaining part for repetitively obtaining status data of plural supplies of plural machines connected to a network, a storing part for storing the status data obtained by the obtaining part, a detecting part for detecting change in the status of the supply by comparing the status data stored in the storing part and new status data that is newly obtained by the obtaining part, and a transmitting part for transmitting status data corresponding to the supply of the machine from which status change is detected by the detecting part, and an order supporting apparatus for receiving the status data transmitted from the transmitting part via the network and transmitting an electronic mail to a mail address associated to the machine corresponding to the transmitted status data in accordance with the received status data.

Order supporting system, order supporting method, and recording medium

A disclosed information processing apparatus includes an information processing unit configured to operate as a daemon process; an information displaying unit configured to operate as a process different from the daemon process and display a screen relevant to the information processing unit; a first ending unit configured to end the information displaying unit due to a first factor; and a second ending unit configured to end the information displaying unit due to a second factor different from the first factor. The information displaying unit ends the information processing unit in the event of receiving a request to end from the first ending unit and the information displaying unit does not end the information processing unit in the event of receiving a request to end from the second ending unit.

Information processing apparatus, process control method, and process control program product

In an image formation apparatus that prints out print data to a sheet, a print data storage unit stores the print data, a printing unit conducts print processing to the print data stored in the print data storage unit, a password acquisition unit acquires a password for the print data from an outside of the apparatus, and a printing control unit allows the printing unit to start the print processing of the print data under condition that the password acquisition unit acquires the password for the print data.

Growing community of inventors

Kanagawa, Japan

Koji Dan