Unify Patente Gmbh & Co. Kg

Kleoniki Markou

Jurgen Totzke

Jürgen Totzke

Vasileios Giatilis

Charidimos Tzedakis

Zisis Tsiatsikas

Lampros Pappas

Labros Pappas

Epameinondas Kontothanasis

A computer-implemented method of processing an emergency incident can include routing a first emergency call and a second emergency call; verifying that the first emergency call and the second emergency call relate to the same emergency incident; establishing a conference bridge between communication terminals of first and second agents who were assigned the first and second calls so the agents are able to communicate via the conference bridge and to merge the first emergency call and the second emergency call that relate to the same emergency incident. If the first and second emergency calls are merged, a message can be sent to a services provider device (e.g. police station device, fire station device, etc.) for handling the emergency incident. A communication apparatus can be provided to implement embodiments of the method as well.

Computer-implemented method of processing an emergency incident and emergency communication network

In a method of controlling a real-time conference session there is a first user and a second user connected to a media processing unit. The first user has a passive mode wherein data is received at and transmitted by the first users communication terminal as passive data but not received by the communication terminal of the second user and an active mode wherein the data received and transmitted by the first user's terminal and received by the second user's terminal as active data. When the first user switches from the passive mode to the active mode there is a duration of the conference call that is left to be transmitted to the second user. That portion has been recorded and is played at a faster rate to the second user.

Method of controlling a real-time conference session

In a method of controlling a real-time conference session there is a first user and a second user connected to a media processing unit. The first user has a passive mode wherein data is received at and transmitted by the first user's communication terminal as passive data but not received by the communication terminal of the second user and an active mode wherein the data is received and transmitted by the first user's terminal and received by the second user's terminal as active data. When the first user switches from the passive mode to the active mode there is a duration of the conference call that is left to be transmitted to the second user. That portion has been recorded and is played at a faster rate to the second user.

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Athens, Greece

Kleoniki Markou