Ricoh Company, Ltd.

Kiyohiro Hyo

Kazunori Sugimura

Naoki Fukasawa

Hiroki Asakimori

An information processing system includes circuitry configured to acquire browsing information indicating a display state of an image from a browsing terminal displaying the image and operated by a user; and aggregate one or more areas of the image that attract interests of the user based on the browsing information.

Information processing system, method, and storage medium

An information processing apparatus includes a user interface unit configured to receive a function execution request for processes, the function execution request containing designations of an input function and an output function; a search and linkage unit configured to acquire pieces of specifications information indicating functions of an input device and an output device from the respective devices, and generate, based on the pieces of specifications information, a linkage flow indicating an execution sequence and a combination of an input device and an output device which respectively have an input function and an output function designated in the function execution request, the devices executing the functions, respectively, in linkage with each other; and a flow executing unit configured to send process requests to the input device and the output device designated in the linkage flow, respectively.

Information processing apparatus, information processing system, and device linkage method

A device management apparatus connected to a plurality of devices via a network includes a collecting unit that receives usage data indicating a status of use of each of the devices from each of the devices and that stores the received usage data in a storage device, and a common data acquiring unit that acquires common data that is common to the devices from the usage data of each of the devices stored in the storage device.

Device management apparatus, device management system, and device management method

A service providing system provides a service in which information processing apparatuses and an image forming apparatus cooperate with each other to execute processes for performing printing. The service providing system includes processors configured to execute the processes; a flow controller configured to accept, from one of the information processing apparatuses, a print execution request to execute printing in the image forming apparatus, and to cause the processors to issue a print instruction to be provided to the image forming apparatus, based on flow settings and parameter settings of the processes included in the print execution request; and a print instruction distributor configured to distribute the print instruction to the image forming apparatus based on a print instruction acquisition request from the image forming apparatus. The processors include a print instructor configured to issue the print instruction and to store the print instruction in the print instruction distributor.

Service providing system, cooperation processing method, and information processing system

An information processing apparatus includes a receiving unit configured to receive output object information on an object to be output; a storage unit configured to store therein output device information on different types of output devices; and a determining unit configured to determine an output device based on the output object information and the output device information.

Information processing apparatus, information processing system, and information processing method

An information processing system includes a first and second information processing systems respectively including first and second apparatuses, and a third information processing system storing history information of the first apparatus and implementing analyzing the history information to acquire a degree of influence for an item included in the history information corresponding to a fault in the first apparatus, and generating a fault prediction logic of predicting a fault in the first apparatus using the item having a relatively high degree of influence and a value of a case where the fault occurs in the first apparatus based on a result of the analysis, and building the generated fault prediction logic into the first and second apparatuses, the first and second information processing system monitoring the history information, and detecting a state of matching a content of the built-in fault prediction logic.

Information processing system and method for providing built-in fault prediction logic

A remote management system includes a service providing apparatus enabling access to a providing source that provides a service and a management apparatus managing an apparatus via a network. Further the service providing apparatus includes a generation unit generating an acquisition request command and a response unit transmitting a response in combination with the acquisition request command. The management apparatus includes a registration unit registering the apparatus information of the apparatus in association with the identification information and a management unit managing the apparatus using the apparatus information registered by the registration unit.

Remote management system and service providing apparatus

An information processing apparatus is connectable to a plurality of devices of different types via a network. The information processing apparatus includes a receiving unit that receives, from the devices, management information of each of the devices in a data format corresponding to the respective devices; a first storage unit that stores therein a first conversion rule for converting the management information into manage information in a first common data format common to the devices; and a conversion unit that converts the management information thus received into management information in the first common data format based on the first conversion rule.

Information processing apparatus, information processing method, and computer program product

An image forming apparatus includes a shared processing unit configured to define processes used in common by a plurality of function implementing units, and a management unit configured to store in memory a logic name and identification information identifying a function implementing unit for each of the plurality of function implementing units such that the logic name and the identification information are associated with each other, and to generate a logic unit based on a logic name associated with given identification information contained in a request if the given identification information contained in the request is stored in the memory, the logic unit serving to cause a function implementing unit identified by the given identification information to perform processing, wherein the shared processing unit is configured to request the logic unit generated by the management unit to process a requested item contained in the request.

Image forming apparatus having a management unit and a shared processing unit, information processing method using the image forming apparatus, and image forming system having the image forming apparatus

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Tokyo, Japan

Kiyohiro Hyo