T-mobile Usa, Inc.

Kirk W McGettigan

Sheetal Guttigoli

Jonathan Regalado

Dustin Martinka

A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.

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Bellevue, WA, United States of America

Kirk W McGettigan