Dell Products Inc.

Kiran Kumar Grandhi

Rashmi Shashidhar

Kumaravel Palanisamy

Vijay Srinivasan

A method comprising: detecting an event that is indicative of an error that has occurred in a first computing system; identifying a subsystem and an object that are associated with the event; identifying one or more log files that are associated with the subsystem and object; generating a first event report that is associated with the event, the first event report including the one or more log files, the first event report identifying the subsystem and the object that are associated with the event; identifying a support team that is associated with the event based on the object and subsystem; and routing the first event report to the support team.

Growing community of inventors

Bengaluru, India

Kiran Kumar Grandhi