Hewlett-packard Development Company, L.p.

Kevin Pearson

Timothy P Blair

James E Clough

Laurent Pizot

Shane R Konsella

Cooper G Urie

Mark A Fahrenkrug

Brennen W Stollfus

Janine Louise Helms

Patrick O'Donnell

Matthew Tollestrup

A data collector agent (DCA) connector component running on a cloud computing network signals to a device interfacing platform component that a work request is ready. The device interfacing platform component runs on the cloud computing network and interfaces a device located outside the cloud computing network to the cloud computing network. The work request is for the DCA connector component to perform in conjunction with the device. The DCA connector component establishes a communication session with the device via the device interfacing platform component as initiated by the device. The DCA connector component performs the work request in conjunction with the device by tunneling to the device through the established communication session.

Device data collector agent component on cloud computing network

A method for managing a print queue over a computer network. The network generally includes at least one user interface, a network server, and at least one print server. The user interface uses a web browser or other mechanism to allow a user to communicate with the network server and the print server. Initially, the user directs the web browser to the network server and chooses a print server. The network server, using device management software, identifies the operating system of the print server and selects a print manager compatible with that operating system. The network server then installs and executes the selected print manager on the print server. Finally, the network server redirects the web browser on the user interface to the print manager on the print server allowing the user to manage a print queue for the print server.

Remote print queue management

Growing community of inventors

Moore, ID, United States of America

Kevin Pearson