West Corporation

Kevin Pauba

Michael Todd Mateer

Craig A Webster

Jonathan McIntosh

Melissa A DeLong

Myron P Sojka

Myron P Sojke

Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.

Systems, methods, and computer-readable media for expedited access to conference calls

The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.

Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network

Systems, methods, and computer-readable media of enrolling conferees to receive conferencing services. Methods to achieve the foregoing can comprise: receiving a request from the conference call host to enroll in conferencing services; receiving data representing a unique identifier relating to the conference call host; providing data representing access information to the enrolled conference call host, wherein the given conference call host can request access to a given conference call using the access information; and configuring a component of a system related to supporting the conference call to connect the conference call host directly to the conference call in response to recognition of the access information of and the unique identifier in a communication from the conference call host.

Systems, methods, and computer-readable media for enrolling conferees for expeditied access to conferencing services

Methods for entering hosts and participants into new or existing conference calls. The method can include receiving a call from a given caller at a VRU. The caller may be either a conference host or participant. The VRU obtains a conference code from the caller and forwards it to a proxy server, along with a request to the proxy server to enter the given caller into a conference call. The proxy server determines that the request from the VRU relates to conferencing services, and forwards the request from the VRU to a conference management system (CMS). The CMS determines whether the given caller is a conference host or a participant, and determines whether a participant has called in before the given caller and has provided a conference code that is related to the conference code entered by the given caller. Depending on the circumstances, the CMS can request either that a new conference be created relating to the conference code as entered by the given caller, or that the caller be entered into an existing conference. If a new conference is being created, it is assigned to one of a plurality of mixers, and a unique identifier is generated for the new conference and provided to the mixer and the VRU. A mixer identifier that uniquely identifies the mixer hosting the conference is provided to the VRU. A data store is loaded with the conference code, the unique identifier for the new conference, and the mixer identifier, and the VRU and the mixer are placed in audio communication to place the caller in the conference.

Methods for admitting conference call hosts and participants into conference calls

Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: receiving a request from the conferee for access to the conference call; obtaining data representing a unique identifier associated with the conferee; matching the data representing the unique identifier with data representing an identifier that was previously associated with the conferee; and connecting the conferee directly to the given conference call.

Growing community of inventors

Omaha, NE, United States of America

Kevin Pauba