Yext, Inc.

Felix Calls, LLC

Felix Call, LLC

Kevin Caffrey

Howard C Lerman

Thomas C Dixon

David C Lin

Brent D Metz

Marc Ferrentino

Maxwell Shaw

Sean Joseph MacIsaac

Jonathan Kennell

Ilia Mirkin

Catherine Frailey

Steven Sanshwe

Jacob Fancher

Han Byul Ru

Jeremy Clark

Benjamin Berry

Dan Tran

Akul Penugonda

In one implementation, a method is provided that designates a first listing corresponding to a first web address as a representative listing of an entity. A provider system is searched to identify a second listing associated with the entity, wherein the second listing corresponds to a second web address. A determination is made that the second listing satisfies matching criteria associated with the first listing. An instruction to suppress the second listing on the provider system is received from a system associated with the entity. A request to suppress the second listing associated with the entity is transmitted to the provider system. An indication that the second listing is suppressed on the provider system is received, where, in response to a request to access the second web address associated with the second listing, a web browser is redirected to the first web address associated with the first listing.

Suppressing duplicate listings on a search provider system

A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method to generate, in a data graph associated with a merchant system, a first entity type including a first data field storing a first data value corresponding to the merchant system. A second entity type comprising a second data field storing a second data value corresponding to the merchant system is generated in the data graph. A relationship type between the first entity type and the second entity type is established. A first update to the first data value of the first entity type is generated. In view of the relationship type, a second update to the second data value of the second entity type is generated. The first update of the first entity type and the second update of the second entity type are stored in the data graph.

Knowledge search system

A system and method to provide search capabilities via a merchant system including search responses aggregated from multiple different search provider sources. The system and method receive, via an interface of the merchant system, a search query input from an end user system. The search query input is routed to the multiple search provider sources. A set of response to the search query input is received from at least a portion of the search providers sources. A first portion of the set of responses is identified as having a verified status. A ranking of the set of responses is generated based on a level of responsiveness to the search query input. The system and method cause, based at least in part on the ranking, a display including a search result comprising at least a portion of the set of responses.

Multiple provider search response verification and integration

A source system receives an indication to suppress a listing associated with an entity, wherein the indication is based at least in part on a confidence score from the source system indicating that the listing is a duplicate of a representative listing. A list of a provider systems that provide search results including the listing associated with the entity is identified. A first provider system is searched for a first listing matching the listing associated with the entity. The source system receives from the first provider system, a provider-supplied external identifier associated with the first listing. A request to suppress is transmitted to the first listing from a search result generated in response to a search request submitted via the first provider system.

Suppressing a duplicate listing from search results generated by a provider system

In one implementation, a method is provided that receives multiple potential listings associated with an entity. A listing is selected from the multiple listings and is designated as a representative listing of the entity. A first request is transmitted to synchronize the representative listing with the entity. Responsive to receiving an indication that a synchronization of the first listing and a web address corresponding with the entity is complete, transmitting to the provider system using an application programming interface, a second request to suppress a second listing of the plurality of potential listings as a duplicate listing. A communication is received from the provider system via the application programming interface that confirms that the second request to suppress the second listing from a search result generated by the provider system is accepted.

Suppressing duplicate listings on a search provider system using API-based communications

Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.

Method, system, and non-transitory computer readable medium for enhanced business listings

A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method generate a custom entity type including one or more fields comprising first data corresponding to the merchant system. An update to the first data of the custom entity type can be received and an updated custom entity type is generated. The updated custom entity type is distributed to multiple business listing provider systems configured to provide search results associated with the merchant system in response to a search query from an end user system. The system and method can also generate a search experience interface including multiple input fields. The search experience interface is displayed to an end user to receive search terms via the first input and the second input field in response to a single search action.

In one implementation, a method is provided that receives multiple potential listings associated with an entity. A listing is selected from the multiple listings and is designated as a representative listing of the entity. A first request is transmitted to synchronize the representative listing with the entity. Responsive to an indication that a synchronization is complete, a second request is provided to suppress a second listing as a duplicate listing. A confirmation of the second request is received and the suppression of the second listing is verified.

A source system receives, from at least one of the user associated with an entity or the human operator associated with the source system, an indication to suppress all listings associated with the entity on one or more provider systems, wherein the indication comprises identification data of the entity and an indication that the identification data of the entity is no longer valid. The source system retrieves, from a database associated with the source system, a list of one or more provider systems associated with the source system and having at least one listing corresponding to the entity. For each provider system in the list of one or more provider systems: the source system searches the provider system for listings having identification data matching the identification data of the entity. The source system receives, from the provider system, one or more matching listings having identification data matching the identification data of the entity, wherein each listing of one or more matching listings has a corresponding provider-supplied external identifier assigned by the provider system. The source system transmits, to the provider system, a request to suppress the one or more matching listings, the request to suppress the one or more matching listings comprising a list of the one or more corresponding provider-supplied external identifiers.

Suppressing duplicate listings on multiple search engine web sites from a single source system triggered by a user

In one implementation, a method is provided that comprises receiving a plurality of potential listings associated with an entity from a provider system. Each listing comprises a confidence score assigned by the provider system. A representative listing of the entity located on the provider system is designated from amongst the plurality of potential listings based on the confidence score. A first request is transmitted to synchronize the representative listing with the entity on the provider system. Responsive to receiving an indication that the request to synchronize is complete, a second request to suppress remaining listings of the potential listings as duplicates is provided. The remaining listings having confidence scores lower than the confidence score associated with the representative listing. The second request to suppress the remaining listings as duplicate listings is provided to the provider system using an API and a confirmation that the remaining listings are suppressed.

Suppressing duplicate listings on multiple search engine web sites from a single source system given that a publisher selects a different listing as a synchronized listing

A source system receives initial identification data of a listing related to an entity. The source system searches a provider system for one or more listings having identification data matching the initial identification data. The source system receives, from the provider system, a plurality of potential matching listings having identification data matching the initial identification data, wherein each listing of the plurality of potential matching listings has a corresponding confidence score assigned by the source system, and wherein each listing of the plurality of potential matching listings has a corresponding provider-supplied external identifier assigned by the provider system. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings, the representative listing having the highest confidence score assigned by the source system. The source system transmits, to the provider system, a request to synchronize the representative listing having the highest confidence score assigned by the source system as the representative listing of the entity on the provider system, the request comprising a first provider-supplied external identifier. The source system receives, from the provider system, an indication that a second listing of the plurality of potential matching listings has been selected by the provider system as the representative listing of the entity on the provider system, the response comprising a second provider-supplied external identifier. The source system re-designates the second listing as the representative listing of the entity on the provider system and designating the remaining one or more remaining listing of the plurality of potential matching listings as one or more duplicate listings on the provider system. The source system transmits, to the provider system, a request to suppress the remaining one or more listings as one or more duplicate listings, the request to suppress the remaining one or more listings comprising one or more third provider-supplied external identifiers, the one or more third provider-supplied external identifiers indicating the remaining one or more listings to suppress.

Responsive to selecting, by a source system, a representative listing of an entity located on a provider system, the representative listing having first identification data and a first provider-supplied external identifier, the source system searches the provider system for additional listings having identification data matching the first identification data. The source system receives, from the provider system, a potential matching listing having identification data matching the first identification data and having a second provider-supplied external identifier that differs from the first provider-supplied external identifier. The source system designates the potential matching listing as a duplicate listing. The source system transmits, to the provider system, a request to suppress the designated duplicate listing on the provider system, the request comprising the second provider-supplied external identifier.

Suppressing duplicate listings on multiple search engine web sites from a single source system given a known synchronized listing

A source system receives initial identification data of a listing related to an entity. The source system searches a provider system for one or more listings having identification data matching the initial identification data. The source system receives, from the provider system, a plurality of potential matching listings having identification data matching the initial identification data, wherein each listing of the plurality of potential matching listings has a corresponding confidence score assigned by the source system, and wherein each listing of the plurality of potential matching listings has a corresponding provider-supplied external identifier assigned by the provider system. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings, the representative listing having the highest confidence score assigned by the source system. The source system transmits, to the provider system, a request to synchronize the representative listing having the highest confidence score assigned by the source system as the representative listing of the entity on the provider system, the request comprising a first provider-supplied external identifier. The source system receives, from the provider system, an indication that a second listing of the plurality of potential matching listings has been selected by the provider system as the representative listing of the entity on the provider system, the response comprising a second provider-supplied external identifier. The source system re-designates the second listing as the representative listing of the entity on the provider system and designating the remaining one or more remaining listing of the plurality of potential matching listings as one or more duplicate listings on the provider system. The source system transmits, to the provider system, a request to suppress the remaining one or more listings as one or more duplicate listings, the request to suppress the remaining one or more listings comprising one or more third provider-supplied external identifiers.

A source system searches a provider system for one or more listings. The source system receives a plurality of potential matching listings. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings. The source system designates one or more remaining potential matching listings of the plurality of potential matching listings as one or more duplicate listings. The source system transmits, to the provider system, a request to synchronize the representative listing as the only representative listing of the entity on the provider system, the request comprising a first provider-supplied external identifier of the representative listing. The source system transmits, to the provider system, a request to suppress the one or more remaining potential matching listings as one or more duplicate listings, the request to suppress comprising one or more provider-supplied external identifiers of the one or more remaining potential matching listings.

Suppressing duplicate listings on multiple search engine web sites from a single source system given a synchronized listing is unknown

A system and method for extracting and presenting useful data from calls received by a client is disclosed. The resulting 'telephone call inbox' is a way for a client view pay per call advertising as a stream of consumers with information available to understand the call activity of the consumers and for the client to navigate their call history. The system automatically filters non-consumer fraudulent calls, extracts the identity of a consumer, aggregates several calling entities into a single consumer, transcribes the call into a call stream using voice recognition software, extracts patterns and draws conclusions from the call stream, and presents a list of call streams in a user friendly set of web pages configured as the telephone call inbox. The telephone call inbox includes, for each call, the caller ID, one or more key words, phrases or major conclusions concerning the call, and the voice recognized call stream.

Growing community of inventors

New York, NY, United States of America

Kevin Caffrey