International Business Machines Corporation

Nortel Networks Corporation

Lenovo (singapore) Pte. Ltd.

Ketan K Shah

Fred Allison Bower, Iii

Richard Edwin Harper

David Bryan Roberts

Thomas James Fox

Rodney Hugh Brown

Tushar Dasharath Fadale

Adrian Xavier Rodriguez

Carlos Santana

Patrick S Wood

Jared Thomas Siirila

Stephen Sorice

Celia Anne Schreiber

Paresh Mehta

Rajeshwari Zala

David Erwin

Matthew Keller

Selecting a network connection for data communications with a networked device, including: identifying a plurality of networks available for data communications with the networked device, each network having network connection attributes; and selecting one of the plurality of networks in dependence upon the network connection attributes and the direction of data transfer.

Selecting a network connection for data communications with a networked device

Aspects of a distributed computing environment with remote data collection management include a management server, and a plurality of computer systems networked to and managed by the management server. Each of the plurality of computer systems includes a listening agent to receive process code from a management server and to control the periodic execution of the process code to collect data from the plurality of computer systems. The periodic execution occurs without requiring a connection to be maintained between the plurality of computer systems and the management server. Further, the data collected includes data collected from problem determination activities.

Distributed computing environment with remote data collection management

A method and system for ordering and aggregating log streams. Log streams for events from different sources are received. If different sources have different recording cycles, or time epochs, that lead to different temporal granularities, then all of the log streams are combined into a single time epoch that is equal to the longest time epoch. Log streams from sources having shorter time epochs continue to retain information about their original time epochs, in order to retain information about the order of the events in those log streams. The log streams are re-ordered, both before and after being integrated into the aggregate log, by acquiring additional data from the different sources, thus permitting the likely cause/effect relationship between events.

Identifying temporal ambiguity in an aggregated log stream

A method and system for ordering and aggregating log streams. Log streams for events from different sources are received. If different sources have different recording cycles, or time epochs, that lead to different temporal granularities, then all of the log streams are combined into a single time epoch that is equal to the longest time epoch. Log streams from sources having shorter time epochs continue to retain information about their original time epochs, in order to retain information about the order of the events in those log streams. The log streams are reordered, both before and after being integrated into the aggregate log, by acquiring additional data from the different sources, thus permitting the likely cause/effect relationship between events.

The present invention provides a system and method enabling telephony service subscribers to access and use call-related information associated with telephony services. In one aspect, the present invention allows telephony service subscribers to access call-related information stored by telephony network nodes through use of service subscriber terminals connected to a telephony service provider server. In another aspect, both the subscriber terminals and the service provider server are connected to, and communicate through, a public data network. The service provider server is also disposed to communicate with various nodes of a telephony network using various telephony signaling protocols. In another aspect, the present invention receives requests to activate or deactivate telephony services from subscriber terminals and converts the requests into a format compatible with the telephony network nodes. In another aspect, the present invention allows service subscribers to place calls using call-related information received from the service information management system.

Telephony service information management system

Identifying temporal ambiguity in a aggregated log stream

The present invention allows a subscriber to dynamically select one or more call processing options while an attempt to terminate an incoming call to an associated terminal is being made. As such, the terminal is either ringing or providing some other indication that an incoming call is being received. Throughout the process, the incoming call may be answered via the terminal. While the attempt to terminate the call is being made, an incoming call message is sent to a computing device associated with the subscriber. The computing device, upon receiving the incoming call message, will provide one or more call processing options to the subscriber. If the subscriber selects one of the call processing options, the computing device will send a subscriber response message identifying the selected call processing option. Based on the selected call processing option, the incoming call will be processed accordingly.

Dynamic call processing control

Growing community of inventors

Cary, NC, United States of America

Ketan K Shah