Zoom Communications, Inc.

Keping Zhai

Lin Han

Ying Lu

Zijian Li

Jingwei Li

Fengtian Zhang

Yike Liu

Example methods and systems provide a workplace assistant application that can detect one or more received messages associated with a remote user and access multiple communication channels connected to a workplace assistant client application. Received message(s), information from the channels, and stored metadata can be submitted to one or more predictive models to provide a context for the message(s). The system can generate, using output from the predictive model(s), a response message based at least in part on the context of the received message. The system can display the response in the workplace assistant client application for acceptance or editing by the user, or transmit the response message.

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Suzhou, China

Keping Zhai