Itxc, Inc.

Efusion, Inc.

Itxc IP Holdings S.a.r.l.

Itxc Ipco, LLC

Kenneth L Keeler

Mojtaba Mirashrafi

Al J Simon

George Laurens Taylor

Mark D Zuber

John D Elliott

Michael F Buondonno

Jeffrey B Sponaugle

Keith A Pirkl

Paul D Crutcher

Ajit B Pendse

Jason T Cassezza

Ajit Pendse

John R Kadinger

Ken Pawlak

Keith L Pirkl

C Philip Vassar

Dimitriy Itkis

Michele S Rennert

Jason L Cassezza

A method and apparatus for establishing a voice call to a PSTN extension for a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for facilitating establishment of the voice call to the PSTN extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. The set of communication services include services for receiving a Push-To-Talk&#x2122; request from the networked client computer, requesting the voice call, and in response, determining the PSTN extension. The Push-To-Talk&#x2122; request includes identification information of an originating web server of the Push-To-Talk&#x2122; option, and the determination of the PSTN extension is made in accordance with the originating web server's identification information.

Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer

An apparatus is provided with a storage medium having stored therein programming instructions that implement a set of communication services for receiving on behalf of a plurality of offeror content providers within a call service community, an indication from an offeree acknowledging acceptance of an offer to provide assistance presented to the offeree by one of the plurality of offeror content providers. In one embodiment, independent agents selectively facilitate assisting offerees based at least in part upon certain attributes specific to the offer and/or the offeree.

Method and apparatus for a distributed call servicing community

A method and apparatus for establishing a voice call by way of an electronic mail (email) message is provided. According to one embodiment of the invention, a first party (i.e. offeror), generates or causes to be generated, an electronic token representing an offer to participate in a voice which is transmitted to an offeree party in association with an email message. Upon receiving the electronic token, the offeree has the option of accepting the offer by activating the electronic token. When the offeree activates the electronic token, a first voice call is established with the offeree and a second voice call is established with a destination party identified by the offeror. Once the two calls have been established, they are bridged together to place the offeree in voice communication with the destination party. In one embodiment, the destination party is the offeror.

Method and apparatus for establishing a voice call by way of an electronic mail message

A method and apparatus for establishing a voice call to a PSTN extension for a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for facilitating establishment of the voice call to the PSTN extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. The set of communication services include services for receiving a Push-To-Talk&trade; request from the networked client computer, requesting the voice call, and in response, determining the PSTN extension. The Push-To-Talk&trade; request includes identification information of an originating web server of the Push-To-Talk&trade; option, and the determination of the PSTN extension is made in accordance with the originating web server's identification information.

A method and apparatus for establishing a voice call to a PSTN extension on behalf of a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for facilitating establishment of the voice call to the PSTN extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. The set of communication services include services for soliciting inputs from one or more other apparatuses on one or more operating characteristics associated with the establishment and support of the voice call to the PSTN extension, and selecting one of the solicited apparatuses to place the voice call to the PSTN extension.

Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call

An apparatus comprising a storage medium having stored therein a plurality of programming instructions and an execution unit is presented. The execution unit, coupled to the storage medium, executes the plurality of programming instructions to implement a hierarchy of collaboration services enabling collaboration between a client computer and a collaboration partner, including a service to determine the system attributes of the client computer and to select an appropriate collaboration service from the hierarchy of collaboration services commensurate with the determined system attributes of the client computer and enabling a collaboration session between the client computer and the collaboration partner.

Method and apparatus for facilitating tiered collaboration

An apparatus is comprised of a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for establishing and supporting a direct quality voice call to a public switched telephone network (PSTN) extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. In particular, the set of communication services include services for establishing and facilitating the voice call to the PSTN extension on behalf of the client computer, and services for causing a direct connection to be established between the client computer and the apparatus.

Method and apparatus for establishing and facilitating a direct quality voice call to a telephone extension on behalf of a client computer

In accordance with a method and apparatus for synchronizing information browsing among multiple systems, a bridgeport system receives identifiers for data requests received in a first hardware system and automatically transmits the identifier of the requested data to one or more additional hardware systems. Each of these one or more additional hardware systems then retrieves the identified data, thereby keeping the data being provided in these hardware systems in synchronization.

Method and apparatus for synchronizing information browsing among multiple systems

In accordance with a method and appatatus for synchronization information browsing among multiple systems, a bridgeport system receives identifiers for data requests received in a first hardware system and automatically transmits the identifier of the requested data to one or more additional hardware systems. Each of these one or more additional hardware systems then retrieves the identified data, thereby keeping the data being provided in these hardware systems in synchronization.

An apparatus for establishing a voice call to a PSTN extension for a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions coupled to an execution unit to execute the plurality of programming instructions to implement a set of communication services facilitating the establishment of the voice call to the PSTN extension. The set of communication services include services for receiving a request from the networked client computer requesting the voice call, determining the PSTN extension and controlling a computer telephony interface to route the voice call from the packet switched network to the PSTN extension.

Method and apparatus for establishing and facilitating a voice call

A method and apparatus for establishing a voice call to a PSTN extension for a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for facilitating establishment of the voice call to the PSTN extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. The set of communication services include services for receiving a Push-To-Talk.TM. request from the networked client computer, requesting the voice call, and in response, determining the PSTN extension. The Push-To-Talk.TM. request includes identification information of an originating web server of the Push-To-Talk.TM. option, and the determination of the PSTN extension is made in accordance with the originating web server's identification information.

Method and apparatus for establishing a voice call to a PSTN extension

An apparatus is provided with a storage medium having stored therein programming instructions that implement a set of communication services for bridging a voice call from a caller to a calle, and an execution unit coupled to the storage medium for executing the programming instructions. The communication services include call management services for transitioning the voice call through a plurality of call states [including a call holding state] while connecting/disconnecting the caller and the callee, and facilitating selective provision of information in non-audio form to the caller [in at least the call holding state] while transitioning the voice calls through the call states. The caller is also equipped to receive non-audio information.

Method and apparatus for bridging a voice call including selective

A method and apparatus for establishing a voice call to a PSTN extension on behalf of a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the apparatus comprises a storage medium having stored therein a plurality of programming instructions for implementing a set of communication services for facilitating establishment of the voice call to the PSTN extension, and an execution unit, coupled to the storage medium, for executing the plurality of programming instructions. The set of communication services include services for soliciting inputs from one or more other apparatuses on one or more operating characteristics associated with the establishment and support of the voice call to the PSTN extension, and selecting either the apparatus itself or one of the other apparatuses to place the voice call to the PSTN extension.

Growing community of inventors

Hillsboro, OR, United States of America

Kenneth L Keeler