Broadcom Corporation

Rockwell Electronic Commerce Technologies, LLC

Rockwell Electronic Commerce Corp.

Other

Rockwell Electronics Commerce Technologies LLC

Kenneth E Venner

Anthony J Dezonno

Craig R Shambaugh

Mark J Power

Darryl P Hymel

Laird C Williams

Jared Bluestein

Jim F Martin

James H Martin

Wael William Diab

Umer Khan

A Power-over-Ethernet (PoE) communication system dynamically provides power and data communications over a communications link. In an enterprise environment, a table top network switch uses a power supply to provide power for PoE and data communications to one or more powered devices (e.g., personal or laptop computers). To reduce the amount of heat generated in the table top network switch, the power supply is located external to the table network switch. The table top network switch may also include enterprise equipment, such as a video projector, a monitor for a personal computing device, another personal computing device to provide some examples. The power supply for the enterprise equipment may be included within the table top network switch to provide additional integration. The power for PoE and data communications to a limited number of powered devices (e.g., personal or laptop computers) may be included within the table top network switch to provide even further integration.

Physical separation and recognition mechanism for a switch and a power supply for power over ethernet (POE) in enterprise environments

A system and method is described that allows a PoE-capable switch to selectively provide power to one or more remote devices in an instance where power being supplied to the switch itself is limited or failing. In one embodiment, the switch receives a notification from an uninterruptable power supply (UPS) and, in response to receiving the notification, selectively provides power to one or more devices powered by the switch. Selectively providing power to one or more of the devices may include providing power to only a subset of the devices, providing a different amount of power to different ones of the devices, or providing power for different durations to different ones of the devices. In an alternate embodiment, in response to receiving the notification, the switch communicates with a remote device and causes the remote device to activate at least one power saving feature.

Power management for power-over-ethernet-capable switch

Power management for Power-over-Ethernet-capable switch

Physical separation and recognition mechanism for a switch and a power supply for power over Ethernet (PoE) in enterprise environments

A method and apparatus are provided for adjusting a content of an oral presentation provided by an agent of an organization and perceived by a human target of the organization based upon an objective of the organization. The method includes the steps of detecting a content of the oral presentation provided by the agent and modifying the oral presentation provided by the agent to produce the oral presentation perceived by the human target based upon the detected content and the organizational objective.

Voice filter for normalizing an agents response by altering emotional and word content

Voice filter for normalizing an agent's emotional response

A method and apparatus are provided for presenting script to be followed by a telemarketer during a threaded conversation with a customer. The method includes the steps of recognizing a word content of a response of the customer to a first portion of the presented script and detecting key words and key words in context of the response. The method further includes the steps of evaluating the detected key words and key words in context to determine an information content, comparing the information content of the evaluated words with an information content of a plurality of expected customer responses and selecting the expected customer response with a closest relative match and following a script associated with the selected expected customer response of the customer as a second portion of the presented script.

Method of creating scripts by translating agent/customer conversations

A method and apparatus are provided for presenting background sensory information to a call participant through a call connection. The method includes the steps of determining an identity of the call participant from call associated information and presenting the call participant with predetermined background sensory information through the call connection based upon the identity of the caller.

Method of providing background and video patterns

A method and apparatus are provided for identifying textual information for use in a threaded discussion. The method includes the steps of detecting key words and key words in context of the threaded discussion and weighting the detected words based upon an information content and context of each word and upon a time period since each word was last used to produce a weighted information content of the threaded discussion. The method further includes the steps of searching for and locating textual information within a database with an information content related to the weighted information content, comparing the information content of the located textual information with the weighted information content to provide an objective difference value and presenting the located textual information to the discussion where the objective difference value exceeds a threshold value.

Natural language agent for monitoring a threaded discussion

A method and apparatus for adjusting a dialect for an oral presentation provided by an agent of an organization to a human target of the organization through a communications network. The method includes the steps of determining a dialect to be used by the agent for communicating with the target, modifying the dialect of the oral presentation of the agent for communicating with the target based upon the determined dialect and presenting the modified oral presentation to the target.

Method of modifying speech to provide a user selectable dialect

A method and apparatus are provided for encoding a spoken language. The method includes the steps recognizing a verbal content of the spoken language, measuring an attribute of the recognized verbal content and encoding the recognized and measured verbal content.

Growing community of inventors

Las Flores, CA, United States of America

Kenneth E Venner