International Business Machines Corporation

Ken K Lin

William A Spencer

Gordon E Hegfield

Michael S Lees

Bruce G Ernst

Statistical information related to performing information searches based on search templates may be automatically generated and stored in statistical records. The statistical records may be automatically updated. The statistical records may be sorted to indicate which information searches are most efficient.

Use of search templates to identify slow information server search patterns

Systems and methods for defining attributes for one or more entries in a computer implemented directory structure. The method comprises grouping a set of non-schema attributes associated with a directory entry into a multivalue schema attribute, wherein the multivalue attribute comprises values associated with each of the corresponding non-schema attributes grouped into the multivalue attribute; encoding at least one of the non-schema attributes into a string having one or more parts; and performing computing operations on the non-schema attributes in the directory entries based on content of the encoded strings defined in the multivalue attribute in which the respective non-schema attributes are grouped.

Manipulating non-schema attributes for objects in a schema based directory

An electronic messaging tracking system and method is provided that tracks messages in a single or multiprotocol messaging environment. Tracking entries are collected, stored and updated. Queries may be made regarding the status, travel path, and other criteria of any message. Queries need not include a unique identifier of the message. Users may access the message tracking system from an internal or external network.

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West Chester, PA, United States of America

Ken K Lin