Ca, Inc.

Computer Associates Think, Inc.

Kelvin Lam

David Tootill

Susan Cohan

Stephen J Siwek

Rashmi Rekha Sahoo

A V S S N S Sudhakar

Richard Kevin Magnuson

Melissa A Borza

A system and method for automatically detecting, reporting, and tracking conflicts in a change management system is provided. In particular, the system and method described herein may be used to identify potential conflicts associated with resources and schedules involved in a proposed change to an information technology infrastructure. A conflict analysis engine may analyze a change order that includes planned changes to an information technology infrastructure to identify potential conflicts associated with the change order that includes the planned changes to the information technology infrastructure. The potential conflicts may then be added to a conflicts list for the change order and a workflow may be created to manage resolving the potential conflicts. Thus, in response to resolving the potential conflicts, the planned changes may be deployed within the information technology infrastructure.

System and method for automatically detecting, reporting, and tracking conflicts in a change management system

Methods, systems, apparatus and computer-readable media are disclosed for providing cross-platform software dependency information. A first exemplary method is disclosed that includes receiving a request for software dependency information relating to a number of platforms. The method also includes identifying a set of applications, each application corresponding to a one of the set of platforms. The method further includes transmitting to each of the identified applications a platform-specific software dependency query. A response to each platform-specific software dependency query is received from each of the identified applications, and the are combined into a combined query result. The method still further includes transmitting the combined query result containing the software dependency information in response to the initial query. Other methods, apparatus, systems and computer readable media are disclosed for presenting cross-platform software dependency information.

System and method for providing integrated impact analysis data

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Bedford, MA, United States of America

Kelvin Lam