Servicenow, Inc.

Kelly Vincent

Josiah Sullivan

Chinna Babu Polinati

Sridhar Chandrashekar

Kanwaldeep Kaur Dang

Stephen Scott Tucker

Kiran Kumar Bushireddy

Eugen Ardeleanu

Christopher Robert Mutzel

Greeshma Kulamarva Balasubrahmanya

Disclosed are techniques for automating records related to devices coupled to a network, such as servers, clients and memory banks. The fingerprint-based configuration typing and classification described herein may identify a fingerprint for a first device located on a network, the first device having a plurality of hardware components and the fingerprint generated based on a combination of at least two hardware components of the first device. The fingerprint is assigned to the first device. If the device does not have a first identifier assigned to it that identifies the plurality of hardware components, the fingerprint is compared to a plurality of stored fingerprints, with at least some of the stored fingerprints having a respective identifier. If the fingerprint matches one of the plurality of stored fingerprints and that stored fingerprint has an identifier associated therewith, the identifier associated with the stored fingerprint is assigned to the first device as the first identifier.

Fingerprint-based configuration typing and classification

Disclosed are methods, apparatuses and systems for collecting transactional and dimensional data. One implementation includes a configuration management database, a first data collection agent operating on a first monitored server to collect metadata associated with the first monitored server from the configuration management database using the first data collection agent, collect metric data from the first monitored server regarding operation of the first monitored server, wherein the metric data includes at least one metric collected from at least one application executing on the first monitored server; and assemble the collected metric data and at least part of the collected metadata into a packet for transmission from the first monitored server to a message bus; and a distributed database configured to receive the packet from the message bus and to store the collected metric data and metadata included in the packet.

Streamlined transaction and dimension data collection

Growing community of inventors

Renton, WA, United States of America

Kelly Vincent