Bank of America Corporation

Kelley Hullett LeRow

William Cather Steincamp, Ii

Timothy McClellan

An information management problem definition system has a processing device configured for receiving a plurality of messages comprising a chat session from a plurality of users communicating via a plurality of workstations during a problem definition initiative conference session. The processing device is further configured for logging session data and event data comprising data corresponding to one or more messages received from one or more users during the chat session, archiving at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data, and initiating an interface to one or more of the plurality of users including initiating display of at least one of the plurality of messages via the interface and initiating display of at least some of the event data and at least some of the session data via the interface.

Information management problem initiative system

A system and method manages information relating to a problem definition initiative in order to communicate some or all the information users. The method includes providing an interface users at workstations accessible by one or more of the users, receiving information comprising a plurality of messages from users communicating via the workstations during a problem definition initiative session, initiating display of at least one of the plurality of messages to the users via the interface, logging event data related to a plurality of events associated with the problem definition initiative session, and initiating display of at least some of the event data to the users via the interface.

Growing community of inventors

Charlotte, NC, United States of America

Kelley Hullett LeRow