International Business Machines Corporation

Nuance Communications, Inc.

Keith Sloan

Eric William Janke

A method, apparatus, computer program product and service for directory dialer name recognition. The directory dialer has a directory of names and a first name grammar and a second name grammar representing phonetic baseforms of first names and second names respectively. The method includes: receiving voice data for a spoken name after requesting a user to speak the required name; extracting a set of phonetic baseforms for the voice data; and finding the best matches between the extracted set of phonetic baseforms voice data and any combination of the first name grammar and the second name grammar. The method can further include: checking the best match against the directory of names; if the best match does not exist in the directory, informing the user and prompting the next best match as an alternative; and if the best match does exist in the directory, forwarding the call to that best match.

Directory dialer name recognition

A data processing system having a client system, a server system for connection to the client system, and a remote user terminal for connection to the server system. The client stores application code which is executed on receipt of a remote access request to generate output requests which are communicated to the server. The terminal issues the remote access request to the server. The output requests are display requests directed to manipulating the display screen, and non-display requests which can be processed independently of the terminal. The server forwards the remote access request to the client, stores decoding code, sends the decoding code to the terminal on detection of the remote access request, receives the output requests from the client, generates responses to the non-display requests on behalf of the terminal, returns the responses generated to the client and forwards the display requests to the terminal. The terminal receives the decoding code and the display requests from the server, and executes the decoding code to manipulate the display screen in dependence on the display requests.

Growing community of inventors

Winchester, United Kingdom

Keith Sloan