Canon Kabushiki Kaisha

Kazunori Kato

Hirohide Tanikawa

Shinya Yachi

Hiroaki Kawakami

Masatsugu Fujiwara

Satoshi Yasuda

Toshiyuki Ugai

Koji Inaba

Kohji Inaba

Wakashi Iida

Kenji Okado

Tsuyoshi Takiguchi

Makoto Kanbayashi

Tetsuya Ida

Masaaki Taya

Ryoichi Fujita

Shuichi Aita

Shinji Doi

Osamu Tamura

Kengo Hayase

In a management system, an acquisition unit acquires information regarding adjustment of an amount of resources to be used for a first processing system according to an instruction for switching a processing system that processes a request transmitted from a predetermined network system. An adjustment instruction unit issues an instruction for increasing the number of virtual machines in a second processing system as an adjustment instruction to adjust an amount of resources in the second processing system based on this acquired information. The processing system that processes the request transmitted from the predetermined network system is switched according to this adjustment instruction.

Management system and method for controlling management system

An instruction to delete a first managing tenant among managing tenants in a system is accepted. Information included in management information of the first managing tenant and customer information unique to a customer managed by the first managing tenant is held as transfer information of the first managing tenant, and is managed using an access authority assigned to information of the customer. The held transfer information of the first managing tenant is transferred to the second management tenant when the second management tenant is determined to be a destination of the transfer from the first managing tenant.

Managing system and managing method for transferring data between tenants

Provided is a management server system that accepts a transition instruction for transition between tenants of an agent device, generates symmetric keys consisting of a first key and a second key, responds the second key to the agent device, and verifies signature information included in a transition request using the first key when the agent device makes a tenant transition request. Upon successful verification of signature information, the management server system transmits new authentication information for communication between the management server system and the agent device to the agent device. After transition of the tenant, the agent device communicates with the management server system using the new authentication information.

Network system, management server system, control method, and storage medium for tenant transition

Provided is a management device that manages trust relationship information between service providing devices and trust relationship information between a holding device and a service providing device. When the management device determines, based on the acquired trust relationship information, that a second service providing device trusts a first service providing device, the holding device trusts the first service providing device, and the holding device trusts the second service providing device, the management device sets a transfer of access rights to the holding device held by the first service providing device to the second service providing device.

Management device, management system, control method, and storage medium

The present invention relates to a device management system including a peripheral device, a management server configured to manage device information of the peripheral device, and a terminal communicable with the management server. In the device management system, the management server registers key obtaining information received from the terminal while associating the key obtaining information with device identification information of the peripheral device and an authentication key managed by the management server. The management server determines whether the key obtaining information, from the terminal, that is registered while being associated with the device identification information contained in an obtaining request received from the peripheral device matches the key obtaining information contained in the received obtaining request.

Device management system, peripheral device, and method therefor for managing device information of a peripheral device

A management apparatus according to the present invention controls whether history information is requested when it is specified that an image forming apparatus as an acquisition target of the history information is in a power saving state. When a return notification from the power saving state is issued after the image forming apparatus as the target requests previous history information, even in the power saving state of the image forming apparatus, the request is issued. The request is not issued when the image forming apparatus does not issue the return notification after the image forming apparatus as the target requests previous history information.

Collecting history information of an image forming device while the image forming device is in a power saving mode

An information processing apparatus configured to calculate an in-operation time of an image processing apparatus includes an authentication log acquisition unit configured to acquire an authentication log including information capable of specifying login time and logout time of a login process in the image processing apparatus, a job log acquisition unit configured to acquire a job log including information capable of specifying job start time and job end time of a job processed by the image processing apparatus, and a calculation unit configured to calculate the in-operation time of the image processing apparatus based on a first in-operation period corresponding to a job processing period specified by the job log and a second in-operation period corresponding to a period which does not overlap a job processing period specified from a job log relating to the authentication log, in a login period specified from the authentication log.

Information processing apparatus and method thereof

A device management system of the present invention, in which a device which is allowed to shift to a power saving mode and a management apparatus which manages the device are connected to a network, allows the management apparatus to recognize power consumption statuses of devices without making any periodic communications between the management apparatus and devices.

Device management using power supply status

A print control data generating apparatus generates first print control data and outputs the generated first print control data. The first print control data includes print control data capable of controlling an output of a print job, and includes a term of validity for the print control data. The print control data generating apparatus determines whether the term of validity for the first print control data is unexpired. The print control data generating apparatus generates second print control data based on the first print control data, when the term of validity for the first print control data has expired and if a reissue of the first print control data is requested, and outputs the generated second print control data.

Printing data generating apparatus, method, and program for reissuing restriction ticket according to term of validity and term of reissue

An information processing apparatus which generates print data includes a range setting module which sets the print range of each printer in order to distribute a print job to a plurality of printers and perform print processing, a recognition module which recognizes generation of an error in processing of each print range together with an error generation page within the print range when printing is performed in accordance with the set print range, a determination module which determines a re-print start page within the print range in accordance with the print attribute and error generation page of the print job within the print range that is interrupted by generation of the error, and a data transfer module which transfers print data of a re-print range specified by the determined re-print start page to a substitute printer which performs re-printing of the interrupted print range, and causes the substitute printer to execute re-printing.

Method and apparatus for print error recovery

A document management server of this invention includes a storage unit which stores output device management information and document management information, the output device management information associating, for each output device, a group to which the output device belongs and a device-corresponding-group as a group made to correspond to the output device, and the document management information associating, for each document file, a group to which the document file belongs and a document-corresponding-group as a group made to correspond to the document file, an output permission determination unit which refers to the output device management information and the document management information in accordance with an instruction to output a designated document file from a designated output device, and determines that output is permitted when a group to which the designated document file belongs is contained in a device-corresponding-group associated with the designated output device, and a group to which the designated output device belongs is contained in a document-corresponding-group associated with the designated document file, and a transmission unit which transmits the designated document file to the designated output device when it is determined by the output permission determination unit that output is permitted.

Document providing system and document management server

An apparatus identifies one of a plurality of users or one of a plurality of groups that has issued a printing request and enables selection of one of printing purposes associated with the identified user or the identified group. The apparatus acquires printing format restriction information corresponding to the selected printing purpose and issues an instruction for execution of printing processing within a range of the acquired printing format restriction information.

Printing apparatus and method and non-transitory computer-readable storage medium for managing printing format information

When an image processing apparatus acquires job log information and error log information from an image forming apparatus, the information processing apparatus identifies a job processing time from a job start time and a job end time of each job which are recorded in the acquired job log information. Subsequently, the information processing apparatus identifies a job suspension time from an occurrence time and a recovery time of an error of each log which is recorded in the error log information. Then, the information processing apparatus calculates a job execution time based on the identified job processing time and the job suspension time.

Information processing apparatus and job processing method

At least one exemplary embodiment is directed to an image forming apparatus configured to perform printing when a reservation request including a count value for the printing is accepted by a management apparatus that performs charging management according to a print result, the image forming apparatus including: a transmission unit configured to transmit, to the management apparatus, a reservation request including a count value for printing a part of a print job before completing analysis on the entire print job; and a printing unit configured to perform printing according to an acceptance of the reservation request by the management apparatus.

Image forming apparatus print processing method and charging control system

In a printing control apparatus that communicates with an image forming apparatus connected via a network, information used in order to enable utilization of the image forming apparatus is registered. This information indicates a printing-completion notification function possessed by the image forming apparatus. In response to registration of this information, setting information for setting the printing-completion notification destination of the printing-completion notification function to the printing control apparatus is generated in such a manner that notification of completion of printing can be received from the image forming apparatus. Here setting information, which is recognizable by the image forming apparatus, is generated in order to set the printing-completion notification destination to the printing control apparatus.

Growing community of inventors

Yokohama, Japan

Kazunori Kato