Servicenow, Inc.

Kavish Jain

Sharath Vaddempudi

Yerjan Khurmyetbyek

Swathi Pattapu

Atul Saini

Varsha Herle

Khashayar Goudarzi

Shaoying Zou

Wenhui Li

Various approaches are described to manage the execution of operations. Such operations may be performed without human intervention and may help maintain functionality of a cloud platform or client instances. In one aspect of the present approach, the number and/or type of automations starting in a given time frame may be limited to maintain an even or consistent distribution of resource usage. In a further aspect, the number and/or type of concurrent automations may be limited to a defined threshold to maintain an even or consistent distribution of resource usage.

Resource and operation conflict identification on a cloud platform

An embodiment may involve server devices arranged into pods, each server device hosting computational instances, and a central computational instance configured to: (i) obtain per-pod lists of the instances hosted by the pods; (ii) determine a maximum number of the instances to arrange into batches; (iii) determine a group size for groups of the instances that are to be placed into the batches; (iv) execute a first phase that involves removing per-pod groups from the per-pod lists and adding them to the batches, until less of the instances than the group size remains in each of the per-pod lists; (v) execute a second phase that involves removing one of the instances from the per-pod lists and adding it to the batches, until none of the instances remains in any of the per-pod lists; and (vi) schedule one or more of the automations to take place in the data center.

Computational instance batching and automation orchestration based on resource usage and availability

A disclosed cloud service (CS) enables cross-cloud access to data resources and cross-cloud execution of orchestrations, including automations. The CS includes a peer-to-peer (P2P) cloud orchestrator service (COS) and a cloud broker service (CBS). The COS enables P2P identification and communication routing between different cloud computing environments. The CBS enables cross-cloud access to data and orchestrations (e.g., one or more scripts, workflows, and/or scheduled jobs) from different cloud computing environments. Additionally, the data center may be configured to route all orchestration calls of a data center through the CS, such that the CS can ensure that references to local data and orchestrations are handled within the data center, while references to data and orchestrations of a different data center are suitably routed to be handled by a corresponding CS of the appropriate data center.

Cloud service for cross-cloud operations

Mitigating resource scheduling conflicts in a cloud platform

Growing community of inventors

Bellevue, WA, United States of America

Kavish Jain