Uber Technologies, Inc.

Kartik Murthy

Kevin Brinig

A computing system can receive service requests from computing devices of requesting users, with each respective service request including a start location and a destination location. For a respective service request, the system can transmit a transport invitation to a plurality of provider computing devices in accordance with a multi-invitation mode. The transport invitation is displayed on a respective provider computing device and selectable by the respective transport provider to accept the respective service request. The system can receive an acceptance of the transport invitation from two or more provider computing devices. Based on the received data from the two or more provider computing devices, the system can select a transport provider from the respective two or more transport providers associated with the two or more provider computing devices to service the respective service request.

Multi-invitation mode for transport services

A computing system can manage a network-based service for a given region. The system receives a transport request from a user device of a requesting user, the transport request including a pickup location and a specified vehicle type. Based on the specified vehicle type, the system makes a determination to fulfill the transport request by performing a first set of operations in accordance with a multi-invitation mode as opposed to a second set of operations in accordance with a single-invitation mode. The multi-invitation mode includes transmitting an invitation to service the transport request multiple provider devices of candidate transport providers, and selecting a transport provider from the candidates to service the transport request for the requesting user.

Multi-mode message transmission for a network-based service

A computing system can manage a network-based service for a given region by receiving service requests from user devices of users and matching the requesting users with available providers. The computing system can receive service requests, including a first service request from a first user device, and identify a set of candidate providers that includes a first provider and a second provider. The computing system can transmit invitations to the first provider's device, including a first invitation for first provider to fulfill the first service request, and transmit invitations to the second provider's device, including a second invitation for second provider to fulfill the first service request. In response to receiving respective acceptances for the first service request from the first and second provider devices, the computing system can determine whether to select the first provider or the second provider to fulfill the first service request.

A computing system can manage a network-based service for a given region by receiving service requests from user devices of users and matching the requesting users with available providers. In response to receiving a service request from a user device, the computing system can determine whether to operate in a single-invitation mode in which a single invitation message is to be transmitted to a single service provider or in a multi-invitation mode where a plurality of invitation is to be transmitted to a plurality of service providers. The determination can be made based on a statistical measure of acceptance metrics for a requested service class indicated by the service request. In the multi-invitation mode, the computing system can further determine a message transmission schedule and transmit the plurality of messages in accordance with the message transmission schedule.

A network system can manage a network service for a given region by receiving requests from user devices of users and matching the requesting users with available providers. In response to receiving a request from a user device, the network system can identify a set of candidate providers available to service the request. The set of candidate providers can be identified based, at least in part, on acceptance metrics indicative of the providers' historical record in responding to specified messages from the network system. The network system can transmit a set of messages relating to the request to computing devices of the set of candidate providers and subsequently select one of the providers to service the request. The network system can transmit the set of messages in accordance with a transmission schedule determined for the first set of messages.

Growing community of inventors

San Francisco, CA, United States of America

Kartik Murthy