At&t Intellectual Property I, L.p.

Purdue Research Foundation

Karthik Kannan

Rittwik Jana

Yih-Farn Robin Chen

Amy Hicks

David Norman Findley

Srinivas Cherukuri

Robert Meyer

Benjamin E Droney

Ying Ma

Methods, systems and apparatus are disclosed to facilitate ranked network priority. An example method includes calculating a rank of a first wireless device relative to a plurality of wireless devices based on a first bid value associated with the first wireless device, allocating a first bit rate to the first wireless device based on the rank of the first wireless device at a first time, and in response to detecting a change in availability of the first bit rate at a second time, applying a second bid value for a second bit rate when the first wireless device is located in a first geographic area, and applying a third bid value for the second bit rate when the first wireless device is located in a second geographic area different from the first geographic area.

Methods, systems and apparatus to facilitate ranked network priority

Methods, systems and apparatus are disclosed to facilitate ranked network priority. An example method includes obtaining a bid value associated with a first wireless device, calculating a rank of the first wireless device with a plurality of wireless devices based on the bid value, operating characteristics of the first wireless device, and a scheduling model, and allocating a first portion of wireless network resources to the first wireless device based on the rank of the first wireless device.

A method includes receiving, at a message processing system that includes a processor and a memory, a message from an originator. The message includes content related to a particular service of a plurality of services. The method includes selecting a set of potential responses to the message at the message processing system based on the particular service. The method also includes retrieving account information related to the originator of the message at the message processing system. The method further includes filtering the set of potential responses at the message processing system to provide a filtered set of responses. The set of potential responses is filtered based on the account information. When a first response has a confidence level that exceeds a threshold confidence level, the method includes sending the first response from the message processing system to the originator of the message without sending the filtered set of responses to an agent.

E-mail response system

A system and method for processing e-mail is provided wherein an e-mail is received from an originator or a customer, a routing destination is determined and responses to the e-mail are retrieved from a library based on the selected routing destination. Customer data is then accessed and the responses are filtered based on customer information that is extrinsic to the e-mail. An agent can select a response from the list of filtered responses and the selected response can be sent to the originator.

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West Lafayette, IN, United States of America

Karthik Kannan