Average Co-Inventor Count = 1.72
ph-index = 20
The patent ph-index is calculated by counting the number of publications for which an author has been cited by other authors at least that same number of times.
Company Filing History:
1. Noble Systems Corporation (112 from 240 patents)
2. Other (3 from 832,347 patents)
3. Bellsouth Intellectual Property Corporation (3 from 987 patents)
4. United Parcel Service of America, Inc. (2 from 900 patents)
5. Bellsouth Corporation (2 from 109 patents)
6. Noble Systems Corportion (1 from 1 patent)
7. Bellsouth Intellectual Property Corporatio (1 from 1 patent)
8. Noble Syetems Corporation (1 from 1 patent)
9. Noble Sytems Corporation (1 from 1 patent)
126 patents:
1. 11683411 - Processing blocked session initiation protocol (SIP) calls in a contact center call handler
2. 11575787 - Originating group text calls in a contact center
3. 11542011 - Enhanced abandoned call recovery for a contact center
4. 11496899 - Indicating number sources used to define a whitelist for a smartphone-based robocall blocking process
5. 11431846 - Communication attempts management system for managing a dialer in a contact center
6. 11283925 - Pacing limited-content text messages
7. 11089157 - Agent speech coaching management using speech analytics
8. 11082558 - Originating group text calls in a contact center
9. 10917521 - Handling a callback call in a contact center in response to a limited-content message
10. 10891940 - Optimization of speech analytics system recognition thresholds for target word identification in a contact center
11. 10880437 - Transferring an interaction between an agent at a contact center and a party from a first channel of communication to a second channel of communication
12. 10785370 - Communication attempts management system for managing a predictive dialer in a contact center
13. 10750021 - Handling a callback call in a contact center in response to a limited-content message
14. 10742810 - Dialing a telephone number subject to an autodialer prohibition in a contact center
15. 10742795 - Limited-content messaging system for a contact center