Aetna Inc.

U. S. Bank Corporation

Kari Brey

Antony L Kerz

Rickey Tang

Stephanie Wentland

Charles Hall

Maxim Zilberman

Prakash Upadhyayula

Harshwinder Singh

Matthew Eliason

An online health care consumer portal for accessing one or more health-related services by a health care consumer. The consumer portal includes an authentication module for identifying the health care consumer upon receiving an online identification token, and a database for maintaining health care information comprising a plurality of health records. The consumer portal also includes a rules engine module for applying a set of rules to the one or more health records corresponding to the consumer to determine an impairment profile of the health care consumer based on the health records corresponding to the health care consumer and an online user interface for providing access to the health-related services. The online user interface is configurable from a default configuration to a second configuration upon identification by the authentication module, the second configuration adapted to facilitate use of the online user interface according to the impairment profile.

Online health care consumer portal

In embodiments, a health insurance computer application enterprise system is provided employing a service oriented architecture (SOA) with a service granularity component that dynamically customizes a reusable service based on one or more of user identity element, service data elements, and service action elements parsed from service request parameters. The health insurance enterprise system includes a plurality of applications making use of functionality provided by a reusable service. In an embodiment, the health insurance enterprise system includes a customer service application, a consumer web portal application, and an integrated voice response (IVR) application. The applications provide different channels of communicating health insurance data to various health insurance system constituents by presenting customized views of the data tailored to a given communications method, user access rights, as well as other factors.

Service identification and decomposition for a health care enterprise

An Archive Interface Manager (AIM) can provide a common interface between the image delivery channels and image archives. AIM handles requests and fulfillment of queries and images between the image delivery channels and the image archive/s. AIM processes requests for documents to the appropriate document archive/s and fulfills and returns a list of items that matches the request and subsequently, the requested item to the requestor. AIM processes the request, searching multiple archives, going to the appropriate place of record, combining the hit list with all the items and returning a single hit list with the matched request. AIM also allows the requestor to query and retrieve items without seeing a hit list such as in a request for a single item.

System and method for managing requests to document archives, routing requests and delivering requests to a variety of channels or delivery mechanisms

Growing community of inventors

Andover, MN, United States of America

Kari Brey