Wells Fargo Bank, N.a.

Samsung Electronics Co., Ltd.

Kapil Soni

Upul D Hanwella

Ranganathan Kanchi

Chintan Mehta

Venkatesan Chinnaraju

Kunal Jha

Ramakrishna Swarup Pogalur

Michelle Moore

Kiran Nanjunda Iyer

Viswanath Gopalakrishnan

Satish Lokkoju

Techniques are described that include detecting customer personal information within any appropriate set of data, such as customer communications produced by customer-facing services offered by an organization. Once detected, the customer personal information may be tokenized within the customer communications, making the data appropriate for external systems, such as cloud-hosted applications. The disclosed techniques include a masking service that may be plugged into an on-premises pipeline of any customer-facing service that makes requests to an off-premises, cloud-hosted application. The masking service may apply rule-based detection and/or machine learning-based detection to detect both structured and unstructured customer personal information included in customer communications. The masking service may further tokenize or otherwise obfuscate or replace the detected customer personal information. The tokenized customer communications may then be included in the requests to the cloud-hosted application or otherwise transmitted to external systems without exposing the customer personal information.

Protecting customer personal information in application pipeline

A method, which facilitates interaction with virtual reality device, includes receiving a user input via a wearable device; extracting a parameter and a value of the parameter from the user input; transmitting the parameter and the value of the parameter to the VR device; identifying an action corresponding to the parameter and the value; and executing the action.

Method and apparatus for facilitating interaction with virtual reality equipment

Growing community of inventors

Karnataka, India

Kapil Soni