Microsoft Technology Licensing, LLC

Kanchuki Sarma

Eric Benjamin Watson

Jeanine E Spence

Eric C Kool-Brown

Israel Hilerio

Dmitry Sonkin

Mai-Lan Tomsen Bukovec

Lingan Satkunanathan

Christer Garbis

Mai-Ian Tomsen Bukovec

Joseph W Hallock

Marc Greisen

Michael Wayne Jackson

Kenneth Patrick Coleman

Michael D Lubrecht

Edward K Tremblay

Gary James Purchase

Ryan Randal Elliott

Jeremy D Brown

A query for a help system includes data about a user system and a task that the user is attempting. The query may be used by a search engine to generate relevant results to aid the user. The user system data may include configuration data about hardware and software. The task data may be derived from the current state of a device, or from operational history that may be developed from a single user or a group of users. The query may have a mechanism to weight various keywords or components of the query and a feedback system may adjust the weights for future queries.

Query generation using environment configuration

An installation and configuration system consolidates workloads of multiple applications and services, including applications or services that may be installed or configured on multiple server devices or remotely hosted services. The system gathers environmental information, analyzes dependencies among the workloads, and populates the input data used by the workloads from a common database. The system then executes the workloads, allowing branching within the workloads or the sequence of workloads. An example of branching may include detecting an error condition, pausing the sequence, and presenting alternative fixes to a user.

Environment wide configuration system

User connection information can be displayed. User connection information can represent user connections to a plurality of computer servers of a multi-server system. User connection information can be received from a plurality of computer servers, user details can be obtained, and a representation of the user connection information for the plurality of computer servers can be displayed. Users connected to computer servers can be notified by displaying a representation of user connection information, displaying a user-notification task, receiving a selection of the user notification task, and notifying the users of an event. User connection information can be retrieved and displayed by retrieving user connection information from a plurality computer servers of a multi-server system, storing the retrieved user connection information, and displaying a representation of the user connection information based on the stored user connection information.

Displaying users connected to computer servers

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Kirkland, WA, United States of America

Kanchuki Sarma