Verizon Patent and Licensing Inc.

Kanagaraj Vengidasamy

Anil Krishna Guntupalli

Mukunda Raju

Pritam Bedse

Jesus Martinez

Nageswara Raju Dachiraju

Viswas Ventrapragada

Bhanu Rongali

One or more devices may receive activity logs from multiple set-top-boxes (STBs); determine that an outage has occurred based on the activity logs; identify one or more STBs, of the plurality of STBs, that failed to play back paid content during the outage, or where playback of paid content, by the one or more STBs, was interrupted during the outage; and credit corresponding accounts associated with the one or more STBs.

Automated account crediting after interruption or failure of paid content delivery

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Tampa, FL, United States of America

Kanagaraj Vengidasamy