Jpmorgan Chase Bank, N.a.

Kam Sat Lee

Samer Falah

Suresh Shetty

Ankur Sambhar

Joe Vieira

Murali Pingali

Michael Cornell

Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.

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Westerville, OH, United States of America

Kam Sat Lee