At&t Intellectual Property I, L.p.

Kaiyan Chen

Baofeng Jiang

Michael Yew-Aik Lim

Raghvendra Savoor

Xidong Wu

Stuart Blackburn

Sun-Uk Park

John Porter Van Slyke

Zhi Li

Canhui Ou

Mung Chiang

Orestis Manthoulis

Yew-Aik Lim

Donggen Zhang

Xiaochuan Yi

A method includes detecting, at a customer premise equipment management system, a trigger event associated with customer premise equipment data, the customer premise equipment data associated with a customer premise equipment device. The method also includes initiating a connection to the customer premise equipment device via an application program interface in response to the trigger event, where the application program interface is selected based on the customer premise equipment data. The method further includes sending, from the customer premise equipment management system, a customer premise equipment data request to the customer premise equipment device via the application program interface.

Systems and methods for retrieving customer premise equipment data

A method includes receiving a trigger event at a customer premise equipment management system from a service provider system. The trigger event includes a request for retrieval of customer premise equipment data from at least one customer premise equipment device. The method includes issuing, from the customer premise equipment management system, a customer premise equipment data request to the at least one customer premise equipment device in response to receiving the trigger event. Each customer premise equipment data request includes a customer premise equipment access certificate to gain access to particular customer premise equipment data. The method also includes receiving, at the customer premise equipment management system, the requested customer premise equipment data.

A system and method for managing network traffic is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a data switch having a controller element to transmit telemetry data representative of bandwidth usage by one or more users of the data switch. At least one higher bandwidth user can have an increased polling frequency based at least in part on a differential in upstream and downstream data transfer rates for the one or more users. Additional embodiments are disclosed.

System and method for managing network traffic

Methods, systems, and computer readable medium storing a computer executable program for retrieving customer premise equipment (CPE) data are disclosed. A first communication channel is established with a first CPE device via a first node element. The first node element is operable to route data to and from the first CPE device in an Internet network. A request for CPE data is issued to the first CPE device via the first communication channel. The requested CPE data is received from the first CPE device via the first communication channel.

A system for collecting data from a communications network includes customer premises equipment ('CPE') for monitoring and storing response data. A CPE data collection module uses a Web-based service to collect information from the CPE and process the information to determine line quality and any errors that may exist on either the WAN side or the LAN side of the communications network, and further determine the root cause based on built-in business rules for trouble shooting customer service. The CPE conducts per-tone diagnostics on the WAN side of the communications network and obtains WAN side data. The CPE obtains response data from devices on the LAN side. Both WAN side data and LAN data may be transmitted substantially in real-time or stored and transmitted periodically to the CPE data collection module upon requests originated from the CPE data collection module.

Network monitoring by customer premises equipment

A system and method for managing network traffic is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a data switch having a controller element to transmit telemetry data representative of bandwidth usage by one or more users of the data switch. Traffic for the data switch can be managed based at least in part on the bandwidth usage by higher bandwidth users of the data switch. Additional embodiments are disclosed.

Various embodiments of the disclosed subject matter provide methods and systems to generate node-disjoint routing paths from a root node to each node in a network node set, identify potential intermediate office node (IO) candidate pairs from the generated node-disjoint routing paths, generate a per central office node (CO) serving cost estimate for each IO candidate pair, and identify a low cost IO candidate pair having at least two node-disjoint paths to the root node without traversing nodes along a diverse path between the low cost IO candidate pair and subtending CO nodes.

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Pleasanton, CA, United States of America

Kaiyan Chen