Microsoft Technology Licensing, LLC

Jyunnya Saiki

Wei Wu

Xianchao Wu

Keizo Fujiwara

Zhan Chen

Momo Klyen

Akihiro Okuzawa

The present disclosure is directed to systems, methods and devices for providing product and service recommendations to users via conversational AI dialog. A natural language user input may be inspected. One or more product-related keywords from the inspected natural language user input may be extracted. A user profile for a user may be analyzed and a determination regarding one or more categories from the user profile that are related to the extracted product-related keywords may be made. One or more match values connecting the natural language user input to one or more candidate product recommendations may be calculated. The one or more candidate product recommendations may be ranked and a product recommendation based on the ranking may be provided.

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Tokyo, Japan

Jyunnya Saiki