Uber Technologies, Inc.

Jyothidhar Pulakunta

Kevin Brinig

Daniel Heller

Todd William Sifleet

Andrew Timothy Szybalski

Yuanchi Ning

Jiang Zhou

Aditya Tayade

Xiaoting Yin

Tod Sifleet

A computing system receives location data from a computing device of a transport provider and based on the location data, monitors a location of the transport provider as the transport provider operates a vehicle to travel towards a service location of the service request. The system determines, based on monitoring the location of the transport provider, that the transport provider has not indicated at least one of a correct start location or a correct start time for fulfilling the service request. In response to determining that the transport provider has not indicated the at least one of the correct start location or the correct start time, the system uses a set of the location data received from the computing device of the transport provider to determine the at least one of the correct start location or the correct start time for fulfilling the service request.

Programmatically determining location information in connection with a transport service

A network system managing a network service can receive queries and service requests from multiple user devices. The network system can manage the network service such that multiple service requests can be fulfilled by a single service provider. In addition, the network system can dynamically compute parameters associated with the network service. The computation of the parameters can be based on pending service requests or anticipated demand for the network service.

Network system capable of grouping multiple service requests

A computer system can communicate with a mobile device of a service provider to receive location data. Additionally, the computer system can monitor, from the location data, a location of the mobile device over a duration that follows the service provider being assigned to a service request. Based on monitoring the location data, the computer system can determine whether the service provider has failed to correctly indicate when a transport service for the service request began. Moreover, the computer system can cause a service application running on the mobile device to prompt the service provider to enter input to identify a start location where the transport service began, in response to the computer system determining that the service provider has not correctly indicated when the transport service begun.

A system for programmatically determining location information in connection with a transport service is disclosed. A driver can operate a driver device and can be assigned to provide a transport service for a user. Based on the current location of the driver device with respect to the pickup location for the user, and based on when the driver provides input indicating that the transport service has begun, the system can identify a previous location of the driver device as a start location of the transport service.

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Fremont, CA, United States of America

Jyothidhar Pulakunta