Vocollect, Inc.

Hand Held Products, Inc.

Justin Volz

John Pecorari

Lori Pike

Mark Mellott

George Joshue Karabin

Vanessa Cassandra Sanchez

Kwong Wing Au

Keith Braho

Brian Bender

James Hendrickson

Kurt Charles Miller

Duane Littleton

Navaneetha Myaka

Tonya Custis

Duff Halart Gold

Kartik Suchindra Babu

James Geisler

Christopher Lofty

Steven Thomas

Arup Suprakash Mukherjee

Surya K Tanneru

Ronald Shane Fazzio

Adam Jack Hertzman

Jared John Schmidt

Brian Matthew Connelly

Brent Alan Nichols

Michael Naughton

Jeffrey Pike

Mark David Murawski

Allan Strane

Brian Quinn

Stefan Wert

Joshua Zito

Heather Potts

Heather Viszlay

Timothy Reed

A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for transmitting task data to the voice-directed mobile terminal. The server computer also includes a workflow-analysis module for generating, based at least in part upon an analysis of workflow dialog between the voice-directed mobile terminal and the user, performance data relating to the performance of tasks associated with the storage, retrieval, and/or transport of the items.

System and method for workflow management

A method includes obtaining primary workflow having a list of activities being performed by a worker; obtaining a surprise activity; comparing a context of the worker to contextual needs of the surprise activity; and interleaving the surprise activity in the list of activities based on a best fit context of the worker.

Interleaving surprise activities in workflow

A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.

Voice-enabled substitutions with customer notification

A method of characterizing inventory items to a planogram includes receiving images of view of a scene with inventory items and corresponding indicia using an imaging device; receiving utterances (such as spoken description of inventory items) from a user using a voice recognition system; identifying inventory items in the scene and a corresponding identification code based at least in part on the images and at least in part on the utterances; identifying a plurality of attributes corresponding to the inventory items; and characterizing the inventory items to a planogram based on the respective identification code and plurality of attributes.

Method and system for inputting products into an inventory system

A mobile device can receive information from a computer; at least partially in response to the receiving of the information from the computer, the mobile device can communicate with a worker regarding a product type; the mobile device can receive information from the worker via voice, wherein the information received from the worker can identify a date or other product information associated with a product of the product type; and the mobile device can provide the product information to the computer. The mobile device can provide a second voice prompt to the worker, wherein the second voice prompt can request a quantity of products of the product type that are marked with the product information; then the mobile device can receive a quantity from the worker via voice; and the mobile device can report to the computer.

Systems and methods for managing dated products

A method for text-to-speech (TTS) pronunciation correction includes initiating a correction of a pronunciation error produced by a TTS system; receiving an input from a user for the correction of the pronunciation error; and updating the pronunciation based on the input provided by the user. The user input can include providing one or more voice recording entries, a manual entry from a keyboard, and/or choosing an entry from a predetermined list of phonetic strings. The method can also include pronouncing the corrected pronunciation entry back to the user. The user input can be further used for correction of similar syllables, words, and/or phrases.

Automated TTS self correction system

Growing community of inventors

Verona, PA, United States of America

Justin Volz