Sprinklr, Inc.

Justin Trevor Garrity

Ryan Robert Parr

Dan Blaisdell

David James Stewart

A processing system uses a set of rules that identify a set of keywords and stores a set of creative images associated with the keywords. The processing system identifies metrics for the social media that includes the keywords and displays the creative images associated with the keywords with the largest social media metrics. The set of rules may include promotions to display with the creative content and filters that determine what social media to use to generate the metrics. No manual curation of content is necessary. The processing system saves time and effort as well as taps into real time consumer trends.

Multi-dimensional command center

An organization mapping system reverse engineer's online data from websites and social network accounts into an organization map representing brands owned by a company. The mapping system extracts objects from the online data associated with different brands, products, services, campaigns, locations, events, etc. The mapping system organizes the objects into an organization map that can be used to automatically configure enterprise software. The organization map necessarily includes the most recent and up-to-date brands, products, and campaigns operating within a company and is therefore inherently more accurate than current organization mapping techniques.

Dynamically adaptive organization mapping system

A control center includes a display screen for displaying different social media and social media analytics. The control center includes an enhanced notification device that operates independently and remotely from the display screen. A media controller receives a selection of a search term, selection of an analytic, and selection of a trigger event for the analytic. The control center obtains social media from different networks containing the search term and generates the selected analytic from the social media. The media controller activates the enhanced notification device when the trigger event is detected in the analytic. The activated notification device provides a different environmental attribute than the display screen that is more effective in gaining the attention of the control center operators.

Enhanced notification system for real time control center

Some embodiments may include a rating system to generate a structured rating value from aggregated content generated using disparate computer data processing systems, wherein the aggregated content includes structured content from a first computer data processing system of the disparate computer data processing systems and unstructured content from a second different computer data processing system of the disparate computer data processing systems. Other embodiments may be disclosed and/or claimed.

Rating and review integration system

A command center provides ad-hoc search and navigation through different dimensional topic levels that allow users to better analyze and correlate data. The command center not only generates and displays content and metrics associated with an event, but can also generate and display real-time content and metrics for other topics, products, and/or services related to a currently displayed topic. The command center enables a user to navigate through the different dimensional levels simply by selecting items displayed by a remote control application. The command center also automatically synchronizes the content and metrics for any selected dimension to a same corresponding time period.

A display server automatically determines layouts of display walls. The display server receives one or more setup messages from a display wall and assigns one or more universal resource locators (URLs) to one or more display screens in the display wall based on the setup messages. The display server sends one or more webpages including different patterns to display on the display screens in the display wall and receives back display information showing the patterns displayed on the display screens. The display server then generates a configuration file identifying an arrangement of display regions in the display wall based on the display information. The display server also may operate a content manager that accesses the configuration file to identify the layouts for the different display walls and identify storyboards with similar layouts.

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Portland, OR, United States of America

Justin Trevor Garrity