Uipath Inc.

Justin Marks

Palak Kadakia

Anastasia Paushkina

Brandon Nott

Wei Si

Sankara Narayanan K Venkataraman

Ankit Saraf

Evan Cohen

Florin-Radu Tapus

Bridgette Graham

A method is disclosed. The method is implemented by a robot engine that is stored as program code on a memory of a system. The program code is executed by a processor of the system, which enables robotic process automations of the robot engine. The processor is communicatively coupled to the memory within the system. The method includes initiating a guided operation of a platform presented by the system and monitoring the guided operation to observe an interaction with the platform or to receive a direct input by the robot engine. The method also includes executing a backend operation with respect to the interaction or the direct input.

Guided operation by robotic processes

Trigger(s) administration, development, distribution, coordination, registration, or coding for a software automation process or robotic process automation (RPA) is disclosed. A trigger(s) may be configured to run or execute by an outside service or component for an automation process in relation to an application and associated event(s). A definition file(s) or configuration file(s) may be created or utilized for a trigger(s) for an event. A separate or outside service or component may be configured to listen for the event in the process. Once a trigger(s) is met, an action or activity may run for the automation process on a client device using the outside service or component.

Trigger service management for robotic process automation (RPA)

A system and method provide an automation solution for guiding a contact center agent during a communication session by providing contextual in-line assistance. Robotic process automation (RPA) is used for automating workflows and processes with robots that capture information from multiple applications of a contact center system and generate contextual guidance for the contact center agent via callout activities during the communication session.

System and method for providing contextual assistance for contact center applications

Application integration for robotic process automation (RPA) using a development application configured for development of RPA-enabled applications is disclosed. The development application in some embodiments may be used for application integration with attended robots that execute locally on the same computing system as an instance of the RPA-enabled application, unattended robots that execute on a remote computing system, or both, creating an RPA-enabled application. One or more user interface (UI) elements, variables, and/or events of an RPA-enabled application may be linked to one or more respective RPA processes, causing respective RPA robot(s) to carry out the associated functionality.

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Redmond, WA, United States of America

Justin Marks