Salesforce Com, Inc.

Justin Macmillin

Anal Shah

Kanan Garg

William Chang

Benjamin Drasin

A method for communicating with a server system, by a client device via a browser application, is provided. The method: (i) presents browser-based presentation interfaces including browser tabs and/or browser windows, the browser-based presentation interfaces including a master presentation interface and at least one slave presentation interface; (ii) establishes a single communication session with the server system, by the master presentation interface, the single communication session being associated with a session identifier configured to differentiate the single communication session; (iii) enables communication between the browser-based presentation interfaces and the server system via the single communication session, by: exchanging data communications between the master presentation interface and the server system using the single communication session; and permitting the at least one slave presentation interface to indirectly communicate with the server system via the master presentation interface; and (iv) dynamically updates each of the browser-based presentation interfaces in real-time.

Systems and methods for providing client-side enablement of server communications via a single communication session for a plurality of browser-based presentation interfaces

A method for providing a customizable chat window for a webpage is disclosed. The method comprises: receiving a user-specific component customized by a first user that identifies user-selected customizations for a chat message user interface (UI) of the first user; providing a snippet of code from a host chat application to a computing device associated with the first user to add to the webpage of the first user wherein activation of the snippet of code at the webpage of the first user causes the host chat application to be bootstrapped and causes the chat message UI of the first user to be loaded with the user-selected customizations; providing second code for rendering the chat message UI of the first user along with the user-selected customizations for the chat message UI, over a network, to a computing device associated with a second user; and modifying an actual chat message that is communicated using the chat message UI by applying the user-selected customizations to the chat message.

System and method for dynamic chat message customization

A method for browser-based chat messaging is provided. The method presents browser-based presentation interfaces, including a master and at least one slave, and including a chat messaging interface for the master and establishes a single communication session with a server system, by the master. Based on a number of presentation interfaces associated with a chat session, a new presentation interface broadcasts a master/slave status request to the other presentation interfaces, receives responses from the other presentation interfaces, and configures a file in its session storage to identify itself as a slave based at least in part on a response from the master. Thereafter, the new presentation interface communicates with the server system via the master.

Browser-independent multi-tab communication methods and systems

A method for browser-based chat messaging is provided. The method presents browser-based presentation interfaces, including a master and at least one slave, and including a chat messaging interface for the master; establishes a single communication session with a server system, by the master; receives chat data, by the chat messaging interface of the master via the single communication session, including rich content comprising graphical elements, enhanced formatting, and interactive functionality; stores the chat data including the rich content in session storage for the master; renders the chat data including the rich content, by the chat messaging interface of the master; provides updated chat data including the rich content to the slaves, by the master via a broadcast pipeline for the browser application; and presents the updated chat data by re-rendering the chat data including the rich content, via secondary chat messaging interfaces corresponding to the slaves.

Systems and methods for enabling client-side rendering of rich content by a plurality of browser-based messaging interfaces communicating with a server via a single communication session

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San Francisco, CA, United States of America

Justin Macmillin