Ricoh Company, Ltd.

Junki Aoki

Takuya Mori

Tomohiro Kuroyanagi

Makoto Sasaki

Koichiro Maemura

Fumiyoshi Kittaka

Yukinori Ishii

Tohru Sasaki

Itaru Kodaira

Atsushi Okazato

Hiroaki Ikkanzaka

Hirohisa Saitoh

Katsumi Tanaka

Yuka Konno

Tadashi Sato

Koichi Kudo

Hiroyuki Sakuyama

Mie Watanabe

Shunsuke Watanabe

Masaki Tasaka

Takashi Toriumi

Yasunori Tsukioka

Naoki Shimizu

Tatsuo Nishimura

Genki Umeizumi

Hanako Bando

Takayasu Oe

Mototsugu Muroi

An information processing apparatus includes a memory that stores a usage history of using an image forming apparatus by a user and a number of times of viewing report information by the user; and circuitry configured to determine an arrangement of the report information relating to a function of an application and display the report information, based on the usage history and the number of times of viewing the report information by the user.

Information processing apparatus, method, and recording medium

An image forming system includes one or more image forming apparatuses and an information processing apparatus connected to the one or more image forming apparatuses through a network. The information processing apparatus includes circuitry that registers an image forming job that is received from one of the image forming apparatuses in association with information on a user who has authority to execute the image forming job, acquires information on a location of the user, determines whether or not the user is located at a first area based on the information on the location of the first user to generate a first determination result, and determines an operation to be performed on the image forming job based on the first determination result.

Image forming system, information processing apparatus, and information processing method

An information processing apparatus includes a provider identification information acquiring unit that acquires a piece of provider identification information for each of a plurality of devices that cooperatively execute a plurality of functions, based on device identification information of the device, the piece of provider identification information allowing identification of whether a provider of the device is a predetermined provider as a provider of a cooperating function; a determining unit that determines whether a non predetermined-provider device provided by a provider other than the predetermined provider exists among the devices based on pieces of the provider identification information; a charge processing unit that performs charge processing to profit the predetermined provider when the non predetermined-provider device exists; and a cooperation controlling unit that controls the devices to cooperatively execute the functions based on the cooperating function.

Charge determining information processing apparatus, charge processing method, and computer-readable recording medium

An image processing system includes: a first image processing device including: an input unit that receives an input of first authentication information for authenticating a user based on a first authentication method; an authentication unit that performs authentication on an own device by using the first authentication information; and a cooperating unit that uses a function of one or more second image processing devices. The authentication unit transmits, when the cooperating unit is to be operated, the first authentication information to the one or more second image processing devices, and transmits, when authentication to a second image processing device based on the first authentication information has failed, a transmission request of authentication method information indicating a second authentication method of the second image processing device to the second image processing device, the authentication to which based on the first authentication information has failed.

Image processing system, image processing device, and authentication method

An image forming apparatus includes: a communicating unit which communicates with a portable terminal device and an external device; a storage control unit which controls to store transfer destination information of the external device to which information from the portable terminal device is allowed to be transferred in a storage unit; a determining unit which determines whether a request from the portable terminal device is the request to the external device indicated by the transfer destination information stored in the storage unit; and a communication control unit which controls the communicating unit to transfer the request from the portable terminal device to the external device indicated by the transfer destination information when the determining unit determines that the request is the request to the external device indicated by the transfer destination information.

Image forming apparatus, information processing system, and non-transitory computer-readable medium

An image processing system includes an image scanner that scans an image on a document into image data, a destination accepting unit that accepts selection of a destination that the image data is transferred by a first user, the destination at least corresponding to a user other than the first user selecting the destination, a blank page detector that detects a blank page in the image data, an image data processor that removes the detected blank page from the image data to generate blank page removed data and blank page data of the detected blank page, a specification unit that specifies a first destination of the first user, and a transmitter that transfers the blank page removed data to the destination corresponding to the user other than the first user and transfers the blank page removed data and the blank page data to the first destination of the first user.

Image processing system including blank page identifier, image processing apparatus, and image processing method

A charging processing system includes: a receiving unit configured to receive a request to execute a first function which a first device has, from a second device that does not have the first function; a function executing unit configured to execute the first function; and a charging processing unit configured to perform charging processing such that an amount of charge for execution of the first function is larger as there is a larger difference between a performance with regard to the first function and a performance of the second device or a performance with regard to a second function which has a lower performance than the first function and which the second device does not have.

Charging processing system, charging processing method, and recording medium

An information processing device includes: an identification information acquiring unit that acquires, from a mobile terminal having acquired, from a machine, first machine identification information for identifying the machine, mobile terminal identification information for identifying the mobile terminal and the first machine identification information; a job information acquiring unit that acquires, on a basis of the mobile terminal identification information, job information including at least job identification information for identifying a job being executed in another machine according to an instruction from the mobile terminal; an executability determining unit that determines, on a basis of used function information indicating a function to be used in the job, and first capacity information indicating a function executable by the machine, whether the machine can execute the job; and a job control unit that causes, when the job can be executed, the job to be distributed to and executed by the machine.

Information processing device, distributed processing method, and storage medium

An operation unit in a child device causes a main unit in the child device to execute a stand-alone job, and causes the main unit and a server device to execute a cooperating job. The main unit executes the stand-alone job every time it is requested, and generates and manages a stand-alone job log including stand-alone job log identification information. The server device controls the execution of stand-alone jobs included in the cooperating job based on a request for executing the cooperating job, and manages cooperating job identification information associated with the stand-alone job log identification information of the stand-alone jobs included in the cooperating job. The server device acquires the stand-alone job logs from the main unit and extracts the stand-alone job logs including the stand-alone job log identification information associated with the cooperating job identification information, to generate a cooperating job log corresponding to the cooperating job.

Cooperative system, information processing apparatus, and computer program product

An information processing device include a facsimile obtaining unit obtaining a facsimile; a specifying unit that specifies a subsidiary unit as a transfer target of the facsimile; an executable notification method information obtaining unit obtaining executable notification method information indicating a facsimile reception notification method that can be executed in the subsidiary unit; a notification priority information obtaining unit obtaining notification priority information in which priority information is associated for each piece of notification method information indicating a facsimile reception notification method; a determining unit determining a facsimile reception notification method to execute based on the executable notification method information and the notification priority information; a notification method information notifier notifying the subsidiary unit of notification method information indicating the determined facsimile reception notification method; and a print instructor instructing the subsidiary unit to print the facsimile.

Facsimile system, information processing device, and computer-readable storage medium

An operating information storing system includes a master apparatus and multiple slave apparatuses. The master apparatus and each slave apparatus respectively include a first processor. The master apparatus includes a nonvolatile memory, the first processor that acquires operating information generated by each slave apparatus, stores the acquired operating information, and determines if at least one operating information indicates specific operating information, and a first transmitter. Each slave apparatus includes a volatile memory, a second processor to store generated operating information in the volatile memory sequentially, and a second transmitter that transfers the operating information stored in the volatile memory to the master apparatus. The second processor stores the specific operating information in the volatile memory until the second transmitter transfers the generated specific operating information to the master apparatus based on the request transferred by the first transmitter in the master apparatus if the specific operating information is generated.

Operating information storing system, operating information storing method, and non-transitory computer readable recording medium storing an operating information storing method for storing information from volatile memory to non-volatile memory

An information processing apparatus includes an acceptance unit that accepts a configuration of a cooperative operation to be performed by multiple apparatuses cooperating with each other, an execution order determination unit that determines an executing order of processes included in the cooperative operation, an apparatus determination unit that identifies, for each of the processes included in the cooperative operation, an apparatus that performs the process, and a controller that instructs the identified apparatus to execute the processes included in the cooperative operation in the determined executing order.

Information processing apparatus, information processing system, and information processing method that accept a configuration of a cooperative operation

An information processing apparatus stores function information that identifies, for each one of a plurality of functions, one or more devices capable of performing the function, receives a user instruction for executing a job from a first device of the plurality of devices, the user instruction instructing execution of at least one function that cannot be performed by the first device, identifies a second device of the plurality of devices that is capable of performing the at least one function of the user instruction using the function information, and controls the second device to transition from a power save mode to a normal operating mode, while keeping devices other than the second device to be in the power save mode.

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Kanagawa, Japan

Junki Aoki