Walgreen Company

Julija Alegra Petkus

Andrew David Schweinfurth

Gunjan Dhanesh Bhow

Stephen Elijah Zambo

Methods and systems may incorporate voice interaction and other audio interaction to facilitate access to prescription related information and processes. Particularly, voice/audio interactions may be utilized to achieve authentication to access prescription-related information and action capabilities. Additionally, voice/audio interactions may be utilized in performance of processes such as obtaining prescription refills and receiving reminders to consume prescription products.

Communication mode selection based upon user context for prescription processes

Voice authentication systems and methods for prescription processes

The following relates generally to voice assisted delivery of goods. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) requesting curbside pickup of an item, (ii) requesting locker storage of the item, (iii) requesting an indication of locations that the item is available, (iv) requesting an indication of an inventory of a retail store, (v) requesting ads for an additional item that is related to the item, (vi) requesting a status of an order for the item, (vii) requesting drone delivery of the item from a retail store to a residence, or (viii) requesting drone delivery of the item from a warehouse to the residence. The matched flow of the set of flows may then be executed.

Systems and methods for voice assisted goods delivery

Customizable audio in prescription reminders

An example computer-implemented method includes: receiving, via a first instance of an application at a first computing device, a request from a first user account for caregiver access to a second user account; verifying that the first user account is authorized by the second user account to receive the caregiver access; responsive to the verifying, retrieving (i) account data of the second user account including prescription information indicating a prescription of the second user, and (ii) an application configuration including settings of the application for the second user account, the settings including notification settings for the prescription; providing the first user account with the caregiver access by providing access to the account data and the application configuration via the first instance of the application; receiving, from the first computing device, an update to the application configuration; and modifying the application configuration in accordance with the update.

Caregiver/caregivee mobile application management

Communication mode selection based upon device context for prescription processes

Audio authentication systems and methods for prescription processes

The following relates generally to voice assisted healthcare. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session. The matched flow of the set of flows may then be executed.

Systems and methods for voice assisted healthcare

Methods and systems may provide media content via retail display devices and/or portable electronic devices to assist consumers in retail environments. Potentially relevant media content may be intelligently obtained, stored, and/or distributed based on a number of considerations to ensure that relevant content will be available for a variety of consumers having a variety of retail needs. Through specific techniques described herein, the methods and systems herein may overcome technological and logistical challenges associated with distributing content among computing devices that are often limited in computing capabilities. Furthermore, the methods and system herein may provide media content in a manner that promotes authors who create and share media content via social media services.

Growing community of inventors

Oak Park, IL, United States of America

Julija Alegra Petkus