Amadeus S.a.s.

Julien B Dersy

David Orton

Vincent Domurado

Milan Sheth

Systems and methods for managing an airport passenger processing system. The system includes a computing device and a peripheral device at an airport, a peripherals interface in communicative connection with the peripheral device and operable to execute a second client application, and a network outside the airport. The network includes a virtualization server for virtualizing an application for a first client application executed by the computing device and a peripherals manager in communication with the virtualization server. The first client application is configured to establish a first communication channel with the virtualization server for communication with an application virtualized on the virtualization server. The second client application is configured to establish a second communication channel with the peripherals manager. At least part of the network is configured to store an association between the first and second communication channels to associate the peripheral device with the computing device.

Communications management system with a separate peripherals server

Systems and methods for managing communication between a server and peripheral devices associated with at least one client deployed with an airport environment so that a virtualized application running on the server can be connected with at least one of the peripheral devices. A communications link is established between the server and the client associated with the peripheral devices and the application is directed to one of the peripheral devices via a virtual channel established between a server peripheral manager simulator component and a client peripheral manager simulator component and passing through the communications link. The client peripheral manager simulator is associated with a peripheral manager in the client which controls the peripheral devices.

Communications management

Systems, methods, and computer program products for use with a wireless communication network. A fixed communication network includes a device server and a fixed information technology (IT) device coupled with the device server. A mobile communication device is coupled by the wireless communication network with the device server and with the IT device. The device server is configured to store identification information for the IT device. The mobile communication device is configured to determine a current location of the mobile communication device, to request the identification information for the IT device from the device server over the wireless communication network, to receive the identification information for the IT device over the wireless communication network from the device server, and to transmit a service request, based upon the identification information, over the wireless communication network to the IT device.

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Guildford, United Kingdom

Julien B Dersy