Cellco Partnership

Julie Weinstein

Venkat Gaddam

Madhu Bharathula

Derek Andrew Schroeder

Shankar Anantrao Kulkarni

Meera Deshpande Kumarjiguda

Raj Narayanasamy

James E Kearns

The instant application describes examples of managing a customer's mobile station and providing a notification of a resultant change. The disclosed examples provide for a subscriber device management application that executes on a customer's mobile device that allows changes to be made remotely to an operational control parameter of mobile station. In response to a change to the operation control parameter, a notification may be sent as a mobile messaging service message to a mobile station other than the customer's mobile station.

Reassigned mobile message notifications

A mobile communication network offers notification to an account holder upon occurrence of an infraction of a subscriber selected restriction by operation of one of the mobile stations under the subscriber's account. In the examples, the subscriber can select a directory number/station under the account, a desired one of a number of available restriction options and one or more parameters of the selected restriction. When the mobile communication network detects an infraction, caused by operation of the mobile station through the network, a system or processor obtains a destination address designated for an account holder, for the subscriber's account, such as the directory number for one of the subscriber's stations selected as that of the account holder. The system sends a notification of the infraction intended for the account holder, using the destination address, for example, as a text message sent through the network to the account holder's mobile station.

Account holder notification for an infracting mobile station or mobile directory number (MDN)

The instant application describes a method of managing a customer's mobile station and providing a notification of a resultant change. The method includes steps of communicating over the air through a mobile communication network with a subscriber device management application running on the customer's mobile station; causing the subscriber device management application to attempt to change an operational control parameter of the customer's mobile station, via the over the air communication; and determining an outcome of the attempted change of the operational control parameter of the customer's mobile station. The method also includes a step of sending a mobile messaging service message, providing notification of the attempted change of the operational control parameter of the customer's mobile station, through the mobile communication network to another mobile station associated with the customer.

A first notification indicating a change on an account of a mobile station is generated and sent to an account holder of the mobile station via a first delivery procedure, when the change on the account of the mobile station occurs. The first notification is sent to the account holder only if a destination for the first delivery procedure has not changed for at least a predetermined period. A second notification of the change on the account of the mobile station is sent to the account holder via a second delivery procedure, if the first notification is not successfully sent to the account holder. Additional notifications of the change on the account of the mobile station may be sent to the account holder via respective different delivery procedures consecutively until any of the notification is successfully sent to the account holder. The first, the second and the various delivery procedures are among a Short Message Service (SMS) message, an Enhance Messaging Service (EMS), a Multimedia Messaging Service (MMS), an email, a fax, a voice call and a letter. Order of the delivery procedures to be sent may be determined based on cost for sending the notifications.

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West Nyack, NY, United States of America

Julie Weinstein