Ncr Voyix Corporation

Ncr Corporation

Julie Dvora Katz Ohayon

Moshe Shaharur

Rotem Chudin

Itamar David Laserson

Itamar David Laseron

Yisrael Shmuel Kraus

Anatoly Leonid Slobodskoy

Eldar Yarden

Shimei Ben Faiman

Item vectors representing transaction contexts for items are mapped to multidimensional space. A request is received for an alternative to a given item from a resource. The multidimensional space is evaluated to identify closest candidate items to the given item based on the corresponding item vectors. An optimal candidate item is selected from the candidate items based on the request. The association between the given item and the optimal candidate item is injected within a process workflow associated with the resource.

Alternative item booster service

A culture is defined that spans multiple retailers. Transaction data from the multiple retailers are processed to map barcoded item codes to a culture item vector space. Any non-barcoded item for a given retailer associated with the culture is linked to a most similar barcoded item of that retailer based on a retailer-specific item vector space. The distances between the mapped barcoded item codes of the culture item vector space are processed to cluster the barcoded item codes into classifications within the culture vector space. Each retailers non-barcoded items are associated to the classifications of the culture item vector space based on their linkages to the retailers' specific barcoded items, which are already mapped within the culture item vector space. Each item code of a given retailer's item catalogue is linked to its corresponding classification.

Platform-based cross-retail product categorization

An item price that is noted in a transaction for an item is identified. Any discount or item price override is identified for the transaction. A catalogue price for the item is obtained. Similar items associated with the item are determined based on mapped transaction contexts for the item and the similar items within a multidimensional space. Similar item prices are obtained and a median price for the item and similar items is calculated. A real-time price alert is sent to a resource that is associated with processing or handling the transaction when the item price, adjusted for any discount or item price override, deviates (above or below) from the median price by a threshold amount.

Real-time alerts for abnormal item pricing

A loyalty gamification server platform with a plurality of micro-services are provided. Custom-defined rules permit gamification elements to be integrated as enhancements into loyalty applications though interaction with the micro-services using a platform Application Programming Interface (API). Artifacts associated with rewards and status level of rewards are earned based on activities associated with transactions of a user in accordance with the rules. Social standing artifacts are also earned based on the same or different activities. In an embodiment, users form a community and a dashboard microservice permits each user's ranking relative to games, competitions, status, and social standing to be viewed relative to other users of the community as a dashboard presentation on a display of a transaction terminal or a user device.

Loyalty platform integration processing

Transaction items for a transaction are received during a transaction. Any non-barcoded items are identified and processed within a retailer-specific vector space to identify a most-similar barcoded item offered by a corresponding retailer to the non-barcoded item. The transaction items are revised to include the most-similar barcoded item as a replacement for the non-barcoded item. The revised transaction item list is used to identify a recommended item based on a segment-specific vector space associated with a segment assigned to the transaction. The recommended item is provided in real time to a transaction service that processes the transaction for delivery to a customer associated with the transaction.

Segment-based recommendation engine

Item codes for items are mapped to multidimensional space as item vectors based on transaction contexts. Similarities between item codes are based on distances between the item codes within the multidimensional space. Substitute items for out-of-stock items are automatically identified based on the item similarities and based on collected feedback from transactions. The substitute items are provided in real time to customers during transactions, item picking services during item fulfillment, and shelf management services for item shelf stocking. In an embodiment, the substitute items are further determined based on a specific transaction history for a given customer and specific feedback collected for the given customer from the specific transaction history.

Growing community of inventors

Ashdod, Israel

Julie Dvora Katz Ohayon