Oracle International Corporation

Smartqed, Inc.

Julie Basu

Sunil Kunisetty

Nancy Reiko Ikeda

Nilesh P Junnarkar

Olga Peschansky

Michael Chiocca

Kwok Lun Alex Yiu

Kevin Dirk Munroe

Rishi Mukhopadhyay

Terry Gallagher

June Mukherjee

Methods and systems for collaborative evidence-based problem investigation and resolution are described. The method includes receiving data related with fault that has occurred in faulty system. The data includes symptoms and details associated with each symptom. The method includes arranging data in symptoms table. The symptoms table includes rows for describing symptoms and columns for defining details associated with each symptom. The method includes facilitating concurrent update of symptoms table by users in order to indicate clues or update details, and causing provisioning of cause-effect UI to facilitate creation of cause-effect graph using clues. The method includes creating cause-tree/fishbone diagram based in part on at least one of: causes defined by users, symptoms and clues defined in symptoms table, components of faulty system, and historical data from prior problem investigations. The method further includes displaying cause-tree/fishbone diagram for facilitating determination of potential causes and solutions of new faults.

Methods and systems for collaborative evidence-based problem investigation and resolution

A method and software for processing a server page is disclosed, in which a resource file is generated for each server page. The resource contains the markup text of the server page. When the server page is translated into a servlet, a static class initializer is included to read the resource file and initialize static class variables with the markup text. The initialized class is then loaded into a shored memory that is accessible to different processes.

Method and software for processing server pages

The challenge of communicating document caching policies from document servers to client processes in the most generally applicable manner is solved by enabling the application of caching policies to classes of documents, rather than single instances of documents. Caching policies are applied to a given class of documents by specifying caching policies in metadata that describes the structure of the class of documents that conform to the metadata. In the context of XML data documents and document fragments, an XML schema can be annotated to include a representation of a caching policy, thereby specifying the caching policy for XML data documents and fragments that conform to the corresponding XML schema.

Schema annotations for cache management

Schema annotations for managing cached document fragments

A multithreaded client application initiates multiple database operations associated with at least one transaction. The client application allocates and stores a separate runtime context for each of the database transactions. These transaction runtime contexts are also distinct from the state information, or runtime context, of the thread initiating a particular operation of the transaction. As a result, operations started by a thread that terminates may be continued, or resumed, by a subsequent thread without having to reperform previously executed operations. The duration of the transactions' runtime context is thus decoupled from the duration of the thread's runtime context. Special syntax and routines are provided for explicitly allocating a runtime context and deallocating a runtime context.

Multithreaded client application storing a separate context for each

A method and apparatus for passing runtime contexts between threads in a multithreading application is provided. A precompiler is provided which allows programmers to declare and use runtime contexts in the same manner as other conventional variable types are declared and used. Special syntax and routines are provided for explicitly allocating a runtime context and deallocating a runtime context, thus decoupling the duration of a runtime context from the duration of the thread that initiated the operations whose states are stored in the runtime context. Consequently, operations started by a thread that terminates may be continued by a subsequent thread without having to re-perform previously executed operations. Precompiler directives are provided to explicitly state which runtime contexts will be used for certain operations. A single thread can therefore use one or more runtime contexts.

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San Mateo, CA, United States of America

Julie Basu