International Business Machines Corporation

Julian I Kamil

William Philip Shaouy

Brian James Gamage

Richard D Hennessy

Jonathan Bnayahu

Gilad Mordechai Saadoun

Mordechai Nisenson

Gerald McLoughlin

Donna DeCesare

John Tarcson

Daniel Joseph Gatins

A system for executing a code for training an insurance response system, comprising at least one hardware processor adapted to: using a plurality of insurance attribute values, extracted from a received insurance claim to retrieve: at least one inquiry related to the insurance claim and at least one inquiry result, and historical insurance data related to the insurance claim; computing a similarity value indicative of a difference between the at least one inquiry result and a claim result; identifying in the historical insurance data a plurality of insurance conditions relevant to the claim result and the at least one inquiry result; identifying at least one insurance condition effecting the similarity value by analyzing data comprising the at least one inquiry and the plurality of insurance conditions; and training a protocol model of an insurance response system using the at least one insurance condition and the at least one inquiry.

Training a customer service system

An application generation and implementation method and system. The application generation method includes generating and storing a transparency software application comprising multiple application software code. The application implementation method includes retrieving by the transparency software application, personal data and an address associated a point of interest associated with a user. The two dimensional mapping application is enabled and a geographical map and selections for relevant healthcare service providers specified on the geographical map are received. The transparency software application retrieves ratings and feedback data and a selection for filter criteria. The filter criteria and subsequent filter criteria are evaluated and in response a report indicating results of the evaluation is generated and stored.

Software application generation and implementation method and system

A data retrieval method and system. The method includes transmitting, by a computing device to data source organizations in response to a request for data, a request for populating online forms. The computing device receives input data associated with the online forms. The computing device transmits notification data requesting analysis of the input data and an input form for uploading results of the analysis. The computing device receives analysis data files. The computing device transmits the analysis data files and data transformation requirements to an IT service organization. The computing device receives clarification inquiries data. The computing device transmits the clarification inquiries data to the data source organizations. The computing device receives response data from the data source organizations. The computing device receives modified analysis data files from the IT service organization. The computing device transmits notification data indicating results of the modified analysis data files to an entity.

Data retrieval method and system

In a computer network, a system and method that provides electronic commerce services using replaceable and extensible, object-oriented software components, in one form, implemented in the Java programming language. The communication network includes a plurality of user workstations coupled to a network server containing a collection of replaceable and extensible object-oriented software components in a framework that accepts payment requests from users; processes payment requests and performs other transactions using the services of a Cashier component; CashierDesk component; Register component; a TaxCalculator component; a Ledger component for temporarily storing payment transactions; and a Safe for permanently storing transactions. Each component is either an abstract class or an interface, allowing a merchant to vary the implementation of one or more components without affecting the operation of the remaining components of the system in processing transactions. The transactions may be accomplished in a secure environment using a digital container.

System and method for conducting electronic commerce in a computer

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Gaithersburg, MD, United States of America

Julian I Kamil