Juniper Networks, Inc.

Aruba Networks, Inc.

Juei Cheng Lo

Kaushik Adesh Agrawal

Prashant Kumar

Sachin Ganu

Partha Narasimhan

Rajini Balay

Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

Diagnostics reporting for wide area network assurance system

A method includes determining a subset, of a set of access points, that a client device is likely to roam to from a first access point in the set of access points; transmitting to each of the subset of access points, without transmitting to a second access point in the set of access points that is not included in the subset, information associated with the client device; wherein the information associated with the client device is used by the client device or by the third access point during (a) an association process for the client device associating with the third access point or (b) an authentication process for the authentication of the client device by the third access point.

Method and system for dynamic determination of potential access points for propagating client information

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Los Altos, CA, United States of America

Juei Cheng Lo